Portage Point Partners is hiring a
Vice President, Remote - United States

Summary

The job is for a Vice President of Delivery Excellence at Portage Point Partners, a business advisory and investment banking firm. The role involves creating, supporting, and improving delivery capabilities, approaches, frameworks, and roadmaps to empower engagement teams and enhance speed to impact and quality.

Requirements

• Bachelor’s degree from a top undergraduate program
• Five plus years of experience in a professional services delivery enablement or client engagement management role
• Located in or willing to relocate to Atlanta, Chicago, Dallas, Los Angeles, New York or Philadelphia
• Technical or specialist knowledge in a client service capacity in go-to-market / organizational effectiveness / operational excellence / transaction execution services / strategic finance
• Invested in a team-based culture motivated to collaborate in office four days per week and willing to work at client sites as needed
• Proven ability to establish and grow relationships at all levels within the organization
• Creative, strategic thinker who continually seeks ways to improve systems and processes
• Ability to uncover insights that will help drive quality and speed to impact
• Strong organizational skills and ability to prioritize and complete simultaneous projects
• Experience working independently and within cross-functional teams in a collaborative, professional environment
• Eagerness to be responsive at all times
• Excellent written and verbal communication skills including strong e-mail etiquette
• Top-tier organizational skills and attention to detail

Responsibilities

• Leverage specialist knowledge in one or more of the following – go-to-market / organizational effectiveness / operational excellence / transaction execution services / strategic finance – contributing to client engagements approximately 20% of the time in an advisory and implementation capacity
• Manage existing and develop new standard operating procedures (SOPs), delivery playbooks, and frameworks to create efficiencies, ensure quality, and deliver a consistent client experience
• Support quality control
• Identify opportunities for continuous improvement in internal operating model, through processes, policies and technologies to increase speed to impact, pace and excellence
• Lead effective data management and knowledge sharing through knowledge management systems
• Facilitate engagement conversion and new engagement onboarding processes from engagement letter generation through new engagement onboarding and kickoff activities
• Facilitate engagement offboarding including codifying learnings and deliverables into new and/or updated delivery playbooks, frameworks, and SOPs
• Support engagement staffing processes and systems as needed
• Lead change management efforts ensuring Delivery Excellence outcomes are adopted across practice lines and team members
• Contribute to creating a high-performing and inclusive culture

Benefits

$150,000 - $215,000 a year