Calm is hiring a
VP, Health Plan Account Management in United States

Summary

Calm's B2B team expands access to mental health resources by building products for enterprises and healthcare industry. The Vice President of Health Plan Account Management will lead efforts to build and maintain relationships with key stakeholders at Health Plan Partners.

Requirements

• Deep experience in the healthcare industry. Up-to-date on current industry trends, competitive landscape, and regulatory changes to inform business strategies and enhance market positioning
• Rich long-standing relationships with major Payors in the healthcare space
• Demonstrated leadership capabilities, with experience managing and developing high-performing customer success teams in a fast-paced, results-driven environment
• Excellent communication, negotiation, and interpersonal skills, with the ability to influence key stakeholders and build strategic partnerships
• Proficient in leveraging data analytics, Salesforce, and other sales enablement tools to inform decision-making and optimize sales performance
• Minimum of 15+ years of relevant experience. Minimum of 8+ years of progressive experience in Payor Account Management, with a proven track record of success

Responsibilities

• Identify and pursue opportunities to expand business with existing Health Plan Partners, driving upsell and cross-sell initiatives
• Set ambitious yet achievable goals and KPIs for the team, monitoring performance and driving accountability
• Serve as the primary point of contact for Health Plan clients, ensuring proactive communication, responsiveness, and exceptional service delivery
• Collaborate with sales and marketing teams to develop compelling value propositions and strategic initiatives to attract new Health Plan clients
• Own the financial performance of the Health Plan Account Management function, including revenue forecasting, budgeting, and expense management
• Drive revenue growth through contract negotiations, pricing strategies, and effective account management practices
• Capture actionable insights from customers and work with product to shape new feature development and communicate roadmap to customers
• Recruit, onboard, and develop top talent within the Health Plan Account Management team, fostering a culture of mentorship, growth, and career advancement

Benefits

On-target earnings for this role is $325,000 - $350,000. Eligible for equity + comprehensive benefits + 401k + flexible time off