VP, Human Resources

Summary

Join ServiceNow as the VP, Human Resources, Global Sales and play a critical role in shaping the future of our workforce. Develop and implement a comprehensive workforce planning strategy aligned with business goals. Leverage AI technologies to enhance HR processes. Partner with Global EVP of Worldwide Sales, providing strategic insights. Use data-driven decision-making to improve HR processes. Lead and develop a diverse and inclusive team. This role requires extensive experience leading large multinational teams, supporting Global Sales Leadership, and possessing strong HR expertise.

Requirements

• Proven experience leading a large, multi-national team, supporting Global Sales Leadership
• Extensive experience in direct client support and management coaching, as well as team development and management
• Demonstrated experience in Sales GTM and Compensation Plan design
• Outstanding interpersonal and communication skills, including problem-solving, collaboration, and relationship building
• Ability to thrive in an unstructured environment and work independently in an ambiguous, high-growth, fast-paced environment
• Ability to manage multiple complex issues and prioritize projects concurrently
• Ability to excel at all levels of the HR “stack” - strategic, operational, and tactical
• Credibility and integrity in communications to ensure information flows both upward and downward
• Confidence to challenge respectfully to influence business decisions
• Strong external brand and network

Responsibilities

• Develop and implement a comprehensive workforce planning strategy that aligns with the business goals and objectives. Use data-driven insights to forecast workforce needs, identify skill gaps, and create plans to address them
• Leverage AI technologies to enhance HR processes, including talent acquisition, performance management, and employee engagement. Use AI to analyze workforce trends and provide strategic insights to business leaders
• Partner with the Global EVP of Worldwide Sales and act as a trusted advisor providing strategic insight into the future direction of the business unit. Contribute to organization design and development initiatives that drive organizational effectiveness
• Use and analyze data and trends to inform guidance to business leadership and measure success. Develop proactive actions based on data insights to improve HR processes and outcomes
• Act as a key strategic HR lead, consultant, and coach to senior business leaders. Enable the development of their people leadership capabilities and maximize their impact on people and engagement
• Manage and assemble a diverse and inclusive team that drives global strategic goals and impacts organizational success. Support ongoing growth and development of the team by encouraging and enabling all to build skills and develop their careers

Benefits

• Base pay of $247,300 - $420,500, plus equity (when applicable), variable/incentive compensation and benefits
• Competitive On Target Earnings (OTE) incentive compensation structure
• Health plans, including flexible spending accounts
• A 401(k) Plan with company match
• ESPP
• Matching donations
• A flexible time away plan and family leave programs