Account Executive

Summary

Join 1Password as an accomplished Account Executive, Enterprise, leveraging 7+ years of quota-carrying experience in the Enterprise segment and 3+ years in cybersecurity. You will manage a diverse portfolio of Enterprise accounts, focusing on renewals, expanding ARR, and acquiring new logos. Success requires deep product knowledge, strategic planning, data-driven insights, and strong relationship-building skills. This remote role (Canada/US) offers significant autonomy and the opportunity to shape account strategies. A significant portion of the role involves outbound sales, requiring strong business acumen and prospective sales experience. Competitive salary and benefits are offered.

Requirements

• 7+ years of experience in a quota-carrying role within the Enterprise segment as well as 3+ years of experience with cyber security SaaS
• Proven record of meeting and exceeding a $1M+ annual sales target
• Experience managing a diverse book of business and securing new logos within the Enterprise segment
• Strong written and verbal communication skills across email, Slack, and Zoom, with the ability to make technical concepts accessible to non-technical stakeholders
• Proficient in account planning, territory management, and value-based selling, with a collaborative, team-selling mindset
• Strong organizational skills and expertise in pipeline management and forecasting
• Confidence in presenting to C-suite executives, with experience in high-level discussions and negotiations
• Ability to thrive in a fast-paced environment and manage a personal pipeline independently

Responsibilities

• Manage a portfolio of Enterprise accounts, proactively driving customer satisfaction, retention, and long-term account growth
• Consistently meet and exceed renewal targets, proactively identifying opportunities to increase ARR
• Maintain a thorough record of all client interactions, including emails, calls, and next steps, ensuring visibility and continuity in client management
• Identify and pursue new logo acquisition opportunities, targeting high-potential Enterprise clients
• Utilize strategic prospecting and networking to engage new accounts and expand the company’s presence within the Enterprise segment
• Collaborate closely with the Sales and Business Development Representatives to develop a robust pipeline of new logo opportunities
• Conduct initial assessments and qualification of new leads, ensuring alignment with the company’s strategic goals and client needs
• Collaborate closely with Customer Success Managers (CSMs) and other teams to enhance client engagement, identify growth opportunities, and ensure a unified approach to account health
• Engage with senior internal stakeholders and C-suite decision-makers within client organizations to align on business objectives
• Lead initiatives requiring input from multiple departments, fostering collaboration and driving alignment on client strategies
• Develop advanced account plans that consider complex portfolios and multiple stakeholders, using insights from CRM data and market analysis to inform strategies
• Leverage deep knowledge of our products, services, and the customer’s industry to offer tailored, value-based solutions that address specific challenges
• Implement proactive account management practices to identify and solve sophisticated challenges, including potential risks and growth opportunities
• Proactively build and manage your own pipeline, identifying and pursuing new business opportunities within existing accounts and through new logo acquisition
• Apply strategic account planning and territory management techniques to maximize revenue growth across current clients and new logos
• Confidently present our solutions to client C-suite executives, articulating how our offerings solve specific client challenges
• Lead negotiations on contract renewals and expansions, with authority to make decisions independently, escalating only major issues
• Operate with significant autonomy, owning account strategies and maintaining customer relationships with minimal oversight

Benefits

• Maternity and parental leave top-up programs
• Wellness spending account
• Generous PTO policy
• Company-wide wellness days off scheduled throughout the year
• Wellness Coach membership
• Comprehensive health coverage
• Employee stock option program for all full-time employees
• Retirement matching program
• Training budget, 1Password University access, and learning sessions
• Free 1Password account (and friends and family discount!)
• Paid volunteer days
• Employee-led DEIB programs and ERGs and ECGs
• Fully remote environment
• Peer-to-peer recognition through Bonusly
• Health, dental, 401k and many others (USA)
• Health, dental, RRSP and many others (Canada)
• Equity grant
• Participation in our incentive programs
• Paid time off