Account Executive

Summary

Join BigCommerce's growing sales team as a driven Inside Sales Representative! You will drive new and expansion revenue by working with prospects and partners. This office-based role involves managing complex sales cycles, preparing sales materials, and acting as the main customer contact. You'll need 2+ years of high-volume inside sales experience in a technology organization and a proven track record of exceeding sales quotas. Success in this role requires excellent communication and customer relationship skills. BigCommerce offers a supportive team environment and a competitive salary.

Requirements

• 2+ years in a high volume, fast-paced inside sales environment in a technology organization
• Proven history of consistently beating sales quotas and objectives
• Excellent written/verbal communication and customer relationship skills
• Ability to manage sensitive client information while maintaining strict confidentiality

Responsibilities

• Drive sales revenue through new client acquisition, selling to accounts within an assigned geography
• Own expansion selling (cross-sell and up-sell) after opportunities are uncovered by Customer Success Managers or Technical Support; will spend a minority of time hunting for opportunities within existing Mid-Market accounts
• Own landing new accounts; accountable for an organic quota
• Prepare proposals, contracts/agreements, and sales presentations, educating clients on the BigCommerce value proposition
• Act as the main point of contact for customers regarding ongoing business requirements and issues
• Manage complex sales cycles involving multiple partners and stakeholders
• Resolve customer inquiries, problems, and complaints to maximize customer satisfaction
• Maintain a CRM with a high volume of leads and effectively manage an account set, keeping detailed and accurate notes of all sales-related activities

Preferred Qualifications

• Experience in eCommerce
• Self-driven, results-oriented outlook

Benefits

Competitive salary ($96,900 — $163,875 USD)