Account Executive

Summary

Join the growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive and work hand in hand with sales leadership to help set go-to-market sales strategy and launch a revolutionary new technology for cancer screening.

Requirements

• 4+ years of direct experience in a customer-facing sales role in the healthcare industry (diagnostics, medical device and/or pharmaceutical sales) with a solid history of 1) consistent closing abilities and 2) proven past performance that has met and exceeded expectations
• Comfortable communicating, presenting, selling to healthcare providers and office staff members
• Impeccable oral and verbal communication and presentation skills; superior listening and problem-solving skills
• Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GH capabilities
• Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales objectives
• Excellent negotiation, problem-solving and customer service skills
• Ability to handle sensitive information and maintain a very high level of confidentiality
• Demonstrate ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
• Ability to work effectively with minimal direction
• Strong administrative skills to manage business in complex environments. Must be proficient at in person, phone and virtual selling environments
• Must be very proficient with all Microsoft Office products & CRM systems (preferably Salesforce and Veeva)
• Demonstrate Guardant Health values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change

Responsibilities

• Prospect and target healthcare providers for high utilization of SHIELD to screen patients for CRC and other cancers
• Meet or exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with Guardant Health standards
• Drive strategic business expansion/collaboration opportunities with primary care providers and their practices
• Develop and implement a business plan in line with brand strategy to support launch
• Identify and partner with national, regional and local laboratories that offer phlebotomy draw agreements. Initiate and secure lab service draw agreements, in-service and train specimen collection, workflow and
• Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team
• Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership
• Structure detailed strategic plans for gaining and retaining new and existing clients
• Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies
• Work effectively with individuals across multiple departments throughout Guardant Health
• Collaborate and coordinate with sales team to ensure successful attainment of company goals and objectives
• Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents

Preferred Qualifications

• Experience with sales/marketing of diagnostic products (blood-based testing and/or phlebotomy) directly to primary care healthcare providers and their practices
• Product launch planning and launch execution experience
• Familiarity with primary care practice landscape in territory
• High-touch customer service skills