Remote Account Manager

Summary

Join 15Five as an Account Manager and build strategic customer relationships to drive commercial success through contract renewals and product cross-selling. You will play a key role in the Go-to-Market strategy, engaging with C-level executives to solve their business challenges using our software. This quota-carrying role involves managing the full sales cycle, including renewals and expansions, primarily through email and phone, with some travel. You will develop account plans, generate revenue, and accurately forecast sales. The position requires strong communication, consultative sales skills, and experience exceeding quotas in a customer-facing role. 15Five offers a hybrid remote-first work environment and a comprehensive benefits package.

Requirements

• Intelligence and technical aptitude to position the benefits of our products
• Strategic mindset to drive and execute long sales cycles with multiple stakeholders
• Proven success in a customer or prospect facing position, including previous experience carrying and exceeding quota
• Consultative sales style with the ability to thrive in a rapidly changing environment
• Extraordinary commitment to accurately tracking all customer engagement and activity through the use of Salesforce
• Highly entrepreneurial with the drive and ability  to own and perfect the process
• Excellent communication skills with track record of consistent follow up and follow through
• Adaptable to changing conditions and ambiguity

Responsibilities

• Develop a strong understanding of key differentiators and the competitive landscape
• Develop account plans to effectively and efficiently manage your book of business
• Experiment with new processes that scale across the account management team
• Create and deliver accurate sales and renewal forecasts
• Conduct diligent business reviews across the book of business resulting in continuous pipeline creation, risk identification, and development of renewal strategies
• Become an expert in the 15Five platform and services offering
• Build relationships and sell consultatively to VP and C-Level within book of business
• Manage pipeline, sales activity, and accurately forecast
• Execute a consultative sales approach including effectively reselling existing customers on the value of 15Five
• Develop understanding of the prospective customer's pain points and execute save strategies alongside the Customer Success team
• Confidently run product demos for people leaders and executives
• Effectively implement well coordinated team selling strategies

Preferred Qualifications

Experience during the scaling of a software or SaaS sales organization

Benefits

• Full Medical, Dental, and Vision Insurance
• Flexible Time Off (minimum 3 weeks off every year)
• Employer paid Short-Term, Long-Term Disability, and Term Life
• 401K with 4% match at 6 months of employment
• Inclusive Benefits Stipend (to help cover some of the gap on medical needs not covered by traditional benefits)
• Up to 16 weeks Paid Parental Leave for birth and non-birth parents
• 15 paid holidays in 2024
• TalkSpace (mental health therapy)
• Wellness Coach App (offers meditation and movement classes, courses, workshops, and panels in a live and interactive setting)
• Thrive Time (2 hours of time on Friday dedicated to your personal self-care/self-growth/recharge activities)
• Monthly reimbursement for internet
• Sabbatical Program accessed at 7 Years
• We also provide extensive training and development such as strengths discovery and alignment and Manager specific development opportunities