Remote Account Manager

Summary

The job is for an Account Manager at CookUnity, a company that delivers restaurant-quality meals nationwide. The role involves building strong relationships with clients, developing account strategies, and addressing any issues promptly. The ideal candidate should have excellent communication skills, 2 years of experience in managing accounts, and be results-oriented.

Requirements

• A minimum of 2 years experience in managing accounts
• Outstanding communication and organizational skills
• Superior planning, communication, time management, negotiating, and organizational skills
• Experience with G-Suite and recruitment or project management tools and CRMs
• Ability to work well in the fast-paced environment of our quickly growing business
• Attitude: you demonstrate passion and enthusiasm for the brand and are a collaborative, positive team player
• Execution: you have high standards for quality and speed and problem-solve
• A growth mindset: proven record of leveraging past learnings and encouraging new ideas and smart risk-taking for self and others
• Ability to excel with autonomy in an ambiguous environment
• Ability to work independently and collaboratively in a team environment
• Results-oriented with a focus on meeting and exceeding KPIs and department key results

Responsibilities

• Build and maintain strong relationships with existing clients
• Act as the main point of contact for clients, understanding their needs and ensuring their expectations are met or exceeded
• Conduct regular check-ins and reviews to assess client satisfaction and identify opportunities for improvement
• Develop and implement account strategies to drive revenue growth and meet sales targets
• Identify opportunities for improvements within existing accounts
• Collaborate with internal teams to ensure quality product development, operational execution, and value
• Provide accounts with timely updates and reports on key metrics
• Address and resolve account issues promptly and effectively
• Develop and implement account plans that align with both account and company objectives

Benefits

• Get paid in USD, Crypto, Euro, ARS. Whatever your choice!
• Work remotely: design the life that you want
• Enjoy 15 days of vacation each year from the start date
• 16 fully paid Argentinean holidays
• Compassionate Leave: 3-5 days each time the need arises
• Family leave of 12 weeks for primary caregiver and 6 weeks for secondary caregiver, fully paid
• Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform
• Personalized English coach