Remote Account Manager

Summary

The Account Manager's role at dLocal is to oversee a portfolio of assigned customers, develop new business, and manage existing client relationships. The position requires 4+ years of sales experience, preferably at a technology company, with a track record of top performance. The role involves identifying opportunities for new business, managing client accounts, building strategic partnerships, and helping the sales team as a regional expert.

Requirements

• We hire talent with a passion for emerging markets, open to constant change in an ambiguous, fast-paced environment, self-starters, and open to working across time zones with teams all over the world
• 4+ years of sales experience, preferably at a technology company, with a track record of top performance
• Proven experience as an Account Manager or Business Development
• Ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Flexibility and proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Team player – can effectively lead a team/project or participate as an effective team member as well as work cross-functionally with other organizations
• Excellent listening, negotiation and presentation abilities
• Proven deal closer and a strong negotiator
• Curious profile and positive attitude
• Thorough knowledge of the market
• Fluent in English is a must
• Able to travel internationally

Responsibilities

• Identify opportunities to secure new business by establishing relationships with clients and prospects
• Manage a variety of client accounts; understand client needs and strategize with team members to meet those needs
• Build and develop long-term strategic partnerships with global merchants
• Identify new sales opportunities within existing accounts to broaden the scope of services offered to existing clients
• Maintain personal networks, participate in professional organizations, attend conferences and industry events, and develop other means of generating interest from potential clients
• Help our sales team as a regional expert
• Help us structure, implement, and manage growth-related operational strategies and processes

Preferred Qualifications

• Experience in payments or other financial systems is a plus
• Proven success partnering and working cross-functionally to make things happen
• Established a relevant business network
• Someone willing and able to take smart risks based on solid strategy and deep customer understanding
• Technical knowledge will be considered a plus

Benefits

• Working with 900+ teammates from 25+ different nationalities and developing an international career that impacts millions of people’s daily lives
• Being a part of a flexible, remote-first dynamic culture with travel, health, and learning benefits, among others