Garner Health is hiring a
Account Manager
Garner Health
π΅ $70k-$90k
πRemote - Worldwide
Please let Garner Health know you found this job on JobsCollider. Thanks! π
Summary
Join Garner's team as an Account Manager and support relationships with healthcare organization clients to ensure a seamless buyer and user experience. This role reports to the Director of Provider Data Accounts.
Requirements
- 2 years of account management experience (B2B SaaS) in the healthcare industry or 3-5 years of progressive experience in a technology-focused role in the healthcare industry
- An organized, methodical approach to problem-solving, enabling superior project management and client responsiveness
- Strategic account planning and execution skills
- Willingness to travel up to 15% to support client needs
- An ability to articulate and inspire client action
- A willingness to βroll up your sleevesβ and do whatever is necessary to ensure company success
- Experience working in a rapidly evolving startup environment
- A desire to be a part of our mission to improve the U.S. healthcare system
Responsibilities
- Be the main point of contact and lead for a portfolio of healthcare organizations in the telehealth/virtual care, care navigation, and/or brick-and-mortar provider spaces
- Execute ongoing project management plans for new client onboarding and regular client touchpoints
- Work cross-functionally to manage and triage customer inquiries and custom requests
- Drive and execute renewal and expansion opportunities
- Track client success KPIs, escalate areas of concern and mitigate risks
- Training and education of clients on Garnerβs products and services
- Develop client reports, meeting materials, and workshops as needed
Benefits
$70,000 - $90,000 annually, with the opportunity for performance-based bonus compensation
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Please let Garner Health know you found this job on JobsCollider. Thanks! π