Remote Account Manager

Summary

Join a dynamic team at GumGum, a contextual-first digital advertising platform, as an Account Manager. This critical role works with advertising agency partners to execute campaigns and provide exceptional client service.

Requirements

• Bachelor's degree in Advertising, Marketing, Business, or related field
• 2+ years in digital media (Account Management, Media Planning, Customer Service)
• Proficient in Microsoft Office/GSuite, Doubleclick, Sizmek, MOAT, Integral Ad Science, DoubleVerify, Salesforce, JIRA
• Strong communication, time management, and attention to detail
• Knowledge of Ad Tech, programmatic advertising, and industry trends
• Ability to manage stakeholders, meet deadlines, and maintain a solutions-focused approach
• Self-motivated, team-oriented, and open to feedback with a growth mindset

Responsibilities

• Execute advertising campaigns on GumGum's platform within SLA
• Ensure exceptional client experiences and cultivate agency relationships
• Coordinate with clients and internal teams for smooth campaign execution
• Provide IOs, campaign screenshots, and relevant reporting
• Maintain systems (Salesforce, Jira) and deliver End of Campaign Reports aligned with KPIs
• Assist with billing and offer feedback to enhance client service
• Partner with Sales to support new business development
• Collaborate with Sales on media plans, campaign strategies, and upweight opportunities

Benefits

Flexible work environment