Account Manager

Summary

Join Minitab as an Account Manager and be the primary point of contact for assigned customer accounts within the SMB market segment. You will own the customer relationship, driving renewals and upselling opportunities. Success in this role will be measured by customer satisfaction, reference ability, and increased annual recurring revenue. This remote position offers a competitive base salary and commission structure with uncapped earning potential. The role requires 2-3 years of experience in inside sales, customer success, or business development within the IT market and consistent achievement of quotas. Career progression opportunities are available within the global sales team.

Requirements

• Have 2-3 years of previous inside sales experience, customer success roles, or business development roles within the information technology market
• Consistently achieve 100%+ on assigned quotas or MBO’s

Responsibilities

• Serve as the primary point of contact for assigned customer accounts within the SMB market segment (under 100M USD)
• Own assigned customer accounts
• Drive renewals and any related upsell, cross-sell and/or service opportunities
• Facilitate and maintain successful relationships with customers
• Increase annual recurring revenue levels

Preferred Qualifications

Possess Business Intelligence and/or Statistical Analytics experience

Benefits

• Receive medical, dental, and vision insurance at no cost
• Have access to a low co-pay pharmacy benefit and affordable family coverage plan
• Receive fully paid short and long-term disability insurance
• Have access to an Employee Assistance Program (EAP)
• Receive group term life insurance at no cost
• Have the opportunity to purchase voluntary life insurance for themselves and eligible dependents at affordable rates
• Participate in a 401k Retirement Plan with T. Rowe Price with eligible employee contribution immediately
• Receive a dollar-for-dollar match up to the first 6% of employee’s contribution to the 401k
• Be fully vested in the Minitab, LLC 401(k) Retirement Plan upon date of hire
• Receive paid holidays and 4 weeks of annual paid time off
• Receive an additional week of paid time off every five years
• Have access to tuition and related expenses assistance for higher education and professional development
• Have access to medical and dependent care reimbursement accounts with pre-tax deductions
• Have access to parking and transit pre-tax deductions
• Work a hybrid work schedule
• Have access to an onsite gym, indoor swimming pool, yoga studio, movie theater, outdoor sand volleyball court, game room, arcade room, and golf simulator (at State College, PA Headquarters)
• Have access to personal training and nutrition counseling upon request (at State College, PA Headquarters)