Account Manager

Summary

Join Minitab as an Account Manager and be the primary point of contact for assigned customer accounts within the SMB market segment. You will own the customer relationship, driving renewals and upselling/cross-selling opportunities. Success in this role will be measured by customer satisfaction, reference ability, and increased annual recurring revenue. This remote position requires 2-3 years of inside sales, customer success, or business development experience in IT, along with a consistent track record of exceeding quotas. Minitab offers a competitive base salary and commission structure, plus a comprehensive benefits package including health insurance, retirement plan, paid time off, and professional development opportunities. Career progression within the global sales team is possible.

Requirements

• Have 2-3 years of previous inside sales experience, customer success roles, or business development roles within the information technology market
• Consistently achieve 100%+ on assigned quotas or MBO’s

Responsibilities

• Be the primary point of contact for assigned customer accounts within the SMB market segment (under 100M USD)
• Own the customer relationship, driving renewals and any related upsell, cross-sell and/or service opportunities
• Facilitate and maintain successful relationships with customers

Preferred Qualifications

Have Business Intelligence and/or Statistical Analytics experience

Benefits

• Medical, Dental, and Vision Insurance is provided at no cost for full-time employees upon date of hire
• Low co-pay pharmacy benefit and affordable family coverage plan is available
• Short and Long Term Disability is fully paid by Minitab
• Employee Assistance Program (EAP) - Provides guidance for personal issue and information on other Work Life Matters
• Group Term Life Insurance is provided at no cost for full-time employees at three times employee base salary (max. $400k)
• Minitab provides eligible employees the opportunity to purchase Voluntary Life Insurance for themselves and eligible dependents at affordable rates
• A 401k Retirement Plan with T. Rowe Price is provided with eligible employee contribution immediately
• Minitab will match dollar for dollar up to the first 6% of employee’s contribution
• Employees are fully vested in the Minitab, LLC 401(k) Retirement Plan upon date of hire
• Paid holidays, as well as 4 weeks of annual paid time off are provided
• The annual paid time off increases one week every five years
• Minitab offers tuition and related expenses assistance for both higher education and other professional development
• Medical and Dependent Care Reimbursement Accounts - Pre-tax Deductions
• Parking and Transit - Pre-Tax Deductions
• We offer a hybrid work model for eligible positions
• At our State College, PA Headquarters, there is an onsite gym, indoor swimming pool, yoga studio, movie theater, outdoor sand volleyball court, game room, arcade room and even a golf simulator
• Personal training and nutrition counseling is available upon request