Account Manager

Summary

Join ParetoHealth, a company transforming employee health benefits, as an Account Manager. You will be the primary liaison for clients, connecting them with benefits financing and cost management solutions. Responsibilities include managing client communications, tracking documentation, collaborating cross-functionally, and guiding broker partners. The ideal candidate possesses strong communication, relationship management, and analytical skills, along with 4+ years of client-facing experience in account management and knowledge of health insurance or self-insurance. Pareto offers a competitive compensation package and a robust benefits package, including 100% employer-paid medical, dental, vision, STD/LTD, and employer 401(k) contributions. The work environment is described as casual and fun.

Requirements

• 4+ years’ experience in a client facing account management role
• Knowledge of health insurance and/or self-insurance
• Excellent written and verbal communication
• Ability to manage relationships and act in a consultative role
• Must be able to work on multiple projects at once, have a high attention to detail, and ability to accomplish large volumes of work with minimal supervision is required
• Bachelor’s degree or equivalent experience required

Responsibilities

• Collaborate with our partners and Pareto Health employees to drive successful Implementation and maintenance of the healthcare arrangement as well as cost containment initiatives for new clients
• Manage post-implementation relationships with broker partners, sales team, and clients
• Provide best-practice advice and recommendations based on the experience gained during engagements with brokers, other employees, and clients
• Guide our broker partners through their client’s new healthcare solution, building and implementing strategic roadmaps for the achievement of key milestones. Serve as champion and advocate for business transformation
• Communicate partner and client feedback to management to ensure the best possible experience and assist in prioritizing requests by communicating broker and client needs and impact
• Demonstrate or possess the ability to learn how to evaluate and understand the various types of self-funded claims reporting from the Third-Party Administrators
• Quotes from carriers for accuracy and fairness, can accurately put together and release member renewals
• Understand and articulate how the Pareto Captive product works, including what various cost containment programs are available to members. Understand and has the ability to reiterate the Underwriting requirements written in our legal documents by captive program
• Demonstrate the ability to evaluate the appropriateness of items such as renewal increases, plan change values, and other pricing adjustments. Also demonstrates the ability to analyze claims and large claims reporting for purposes of articulating a groups level of risk to both internal and external constituents

Benefits

• Competitive compensation package commensurate with skills and experience
• Medical (100% employer paid)
• Dental
• Vision
• STD/LTD
• Employer 401(k) contribution