Account Manager

Summary

Join Brakes UK as a remote Account Manager and contribute to the growth of a portfolio of customers. This role offers a competitive salary plus bonus potential, reaching £35,000-£40,000 OTE. You will be responsible for customer retention, growth, and development, utilizing data-driven strategies and strong communication skills. The position requires proven sales experience, target-driven performance, and excellent communication abilities. Brakes offers various benefits, including a generous holiday allowance, recognition awards, pension, and career progression opportunities within Sysco.

Requirements

• Previous experience in a structured sales or telesales environment
• Results Orientated, successfully delivering against targets in a competitive marketplace
• Proven ability to work in a KPI focused, target driven environment
• Excellent communication skills both verbal and written
• Outstanding active listening skills with an ability to engage and influence customers and stakeholders at all levels
• First class negotiating skills with strong commercial awareness
• Ability to work under pressure with a sense of urgency to work in a deadline driven environment
• Proactive approach with proven ability to manage multiple and changing priorities
• Confident user of Microsoft Office applications, excel, PowerPoint, word etc
• Strong planning and organisation skills
• Self-motivated with the ability to operate effectively both individually and as part of a team

Responsibilities

• Be responsible for the retention, growth, reactivation and development of a group of customers within a given independent region
• Develop profitable sales growth across existing customer base
• Develop sound understanding of customer map of the world
• Understanding competitor activity and market insights
• Proactively managing customer retention and reducing churn
• Growing share of wallet and building a pipeline across product categories
• Up to date product and service knowledge
• Proactively identify new business opportunities and work collaboratively with ASM and BDM to convert and onboard them
• Utilise data and insight in order to develop proactive approach to reactivation of lapsed customers
• Actively manage risk within the customer base, including lost sales and credit exposure
• Develop account plans and contact strategy in order to maximise customer contact and foster and maintain robust customer relationships that grow profitable sales
• Commercially aware in order to actively interrogate, interpret and act upon various data sources including: Sales/Margin reporting, Churn reports and dashboards, Up traders/Down traders data, Price, cost and margin detail, Sales tools and promotional activity

Benefits

• A competitive salary
• Huge discount on all sorts of lovely food and award-winning products
• Generous holiday allowance, with option to purchase more
• Recognition awards and Incentives
• Pension
• Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility