Account Manager

Summary

Join Zelh, a fast-growing outsourcing company, as a Sales Manager for a logistics factoring company! You will be responsible for managing existing client accounts, acting as the primary point of contact, and providing excellent customer service. The ideal candidate is self-sufficient, results-driven, and customer-oriented. This hybrid or remote position offers a competitive salary, paid time off, team-building events, and equipment. Monitor client portfolios, make credit decisions, and maintain daily communication. Collaborate with internal teams to resolve issues and manage problem accounts.

Responsibilities

• Monitor granted portfolio from credit to collection while maintaining a low error ratio
• Make customer credit decisions within established guidelines and follow up with disputed factoring invoices
• Maintain communication with granted clients via phone, email, and follow-up spreadsheets daily
• Send paperwork requested by broker or carrier including invoices, payment status, fund delivery, and reports
• Approve daily advances
• Collaborate with inter-departments on issues that arise with your book of clients
• Manage problem accounts or workouts as needed
• Handle other duties as needed

Preferred Qualifications

Industry knowledge of transportation, factoring, and finance preferred

Benefits

• Work schedule: Mon - Fri 08:00 am - 05:00 pm EST
• Competitive Salary in USD
• Hybrid or Remote mode of work
• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• A supportive team