Change Manager

Summary

Join us at Livestock Information Ltd as a Change and Release Manager, where you'll oversee the planning, coordination, and execution of changes across our Azure-based terrain. As a key member of our team, you'll drive smooth transitions, ensuring our livestock tech is always on the right track! With a focus on change impact assessment, ISO 20000 compliance, and risk management, you'll play a crucial role in helping us achieve our mission to empower government, industry, and farmers to effectively manage disease and infection control.

Requirements

• Proven experience as a Change Manager and Release Manager
• In-depth knowledge of ITILv4
• Ability to work in a fast-paced, dynamic environment
• An understanding of Azure platform services and tools, with experience managing changes in cloud environments highly desirable
• Excellent communication and collaboration skills
• Strong ability to analyse complex information, evaluate impact, and make informed recommendations
• Excellent organisational skills to manage multiple priorities, maintain accurate documentation, and ensure timely execution of tasks

Responsibilities

• Change Impact Assessment: Analysing and assessing the impact of proposed changes, utilising agreed processes and best practices
• ISO 20000 Compliance: Applying ISO 20000 principles to change management processes, ensuring alignment with IT service management standards. Implement and maintain change management documentation in compliance with ISO 20000 requirements
• Change and Release Process Oversight : Overseeing the end-to-end change management process, from initiation through to successful completion, ensuring compliance with all change policies and procedures
• Facilitating and documenting post-implementation reviews (PIRs) to ensure lessons learned are captured and applied to future changes
• Change Advisory Board (CAB) Management : Managing and chairing the Change Advisory Board, ensuring changes are reviewed and approved in line with the established change policy
• Working closely with change approvers to obtain timely approvals, addressing any queries and clarifications to facilitate the approval process
• Risk Management: Identifying and managing risks, issues, and the practicalities of normal, standard, and emergency changes in a dynamic, fast-paced environment
• Continuous Improvement: Evaluating and enhancing change management processes to optimise efficiency and effectiveness. Implementing automation to improve the change process

Benefits

• A fully remote and flexible working set up
• 33 days annual leave, inclusive of Bank Holidays
• 4 x annual salary Life Assurance
• Market leading pension scheme through Legal & General
• Enhanced Family Friendly Policies
• Excellent learning, training, and career development opportunities
• 24/7 access to our Employee Assistance Programme