IDMWORKS is hiring a
Chief Revenue Officer

Summary

IDMWORKS is seeking a Chief Revenue Officer (CRO) to lead the company's growth initiatives, including sales, business development, marketing, account management, and client support. The CRO will work closely with the senior leadership team and the Board in developing and executing the growth strategy.

Requirements

• Strategic leader with a deep understanding of identity solutions and identity and access management industry or related field, along with awareness of industry trends and the identity landscape
• Experience with unifying GTM strategies involving services with short and long sales cycles
• Prior experience with integrating sales and marketing teams and strategies as a result of transformational M&A
• Successful track record of driving revenue growth and expanding market presence
• Ability to manage offshore teams to drive higher margins
• Building and scaling a Managed Services organization
• Experience structuring and leading global geographically dispersed sales and marketing organizations
• Metrics-driven and a track record of implementing and utilizing KPIs
• Experience optimizing strategic sales and marketing operations, including the use of technology tools for reporting, forecasting, and analytics
• Experience in a PE-backed environment with a focus on profitability and growth is preferred

Responsibilities

• Oversee the strategy, execution, and measurement of all growth initiatives across the organization
• Build a strong sales engine; improve sales operations and utilize predictable, repeatable sales roadmaps
• Develop and execute a comprehensive growth strategy, fostering a cohesive approach to new opportunities
• Organically grow the business by expanding key clients into new solutions
• Work closely with the Sales team and external engagement teams, integrating their efforts to create cohesive growth avenues
• Manage resources and budget allocate and optimize the resources according to the priorities, goals, and ROI of the growth initiatives
• Optimize the firm’s existing marketing strategies and developing new marketing channels at events, conferences, tradeshows and webinars
• Embrace change and innovation, anticipate and respond to the emerging challenges and opportunities
• Build and scale the team, fill gaps, and champion internal career progression in line with business needs
• Promote a culture of high performance, metrics-driven KPI reporting, drive accountability, keep the GTM organization focused on the key priorities that move the needle
• Create and execute short and long-term sales plans, including market segments, strategies, goals, tracking mechanisms, and develop KPIs around how top-of-the-funnel pipeline is growing, qualified pipeline is building, and deals are converting over time
• Initially, leveraging the existing sales and marketing assets to generate consistent qualified leads on a weekly basis; make recommendations for the highest ROI sales and marketing investments to the Board of Directors
• Evaluate the existing GTM strategy and infrastructure; design and implement the necessary adjustments to create a data-driven, productive, and uniform organization that will allow IDMWORKS to scale rapidly and with predictable, forecasted results
• Implement and execute repeatable, scalable sales playbooks that will allow the team to succeed
• Develop a comprehensive understanding of the customer journey. Identify opportunities to improve customer experience and satisfaction and be able to develop strategies to maximize customer retention and loyalty
• Serve as a key business partner and strategic adviser to the CEO and to other members of the leadership team
• Integrate GTM organizations from future acquisitions; implement the proper infrastructure and sales enablement to allow for cross-selling across IDMWORKS’ lines of business