Hightouch is hiring a
Customer Success Engineer

Summary

Hightouch is a Composable Customer Data Platform company that empowers businesses to take action on their data. The Customer Success Engineering role involves working directly with users to ensure they can get the most value from the platform, collaborating with various teams across the organization, and requiring a technical background and strong discovery skills. The role offers broad exposure, opportunities for growth, and a salary range of $85,000-$120,000 USD per year.

Requirements

• 2+ years in a customer-facing role
• Technical background either through experience or education
• Conversant in SQL or willing to learn the basics and a few more advanced topics
• Strong discovery and interpersonal skills
• Intellectual curiosity, high ambition, and humility
• High proficiency in reading, writing, and speaking English
• Ability to adapt to an ever-changing work environment
• Thorough understanding of the technology industry and its players

Responsibilities

• Answer questions in Intercom, Slack, on the phone, or through email
• Collaborate with Solutions Architects, Solutions Engineers, Marketing, Engineering, and Operations

Benefits

Salary range of $85,000-$120,000 USD per year