Cyberlogic is hiring a
Demand Operations Specialist in South Africa

Summary

The Demand Operations Specialist at Cyberlogic is responsible for managing the sales funnel, streamlining and optimizing the sales process, managing sales tools and technologies, data management, sales forecasting, and ensuring pipeline hygiene. Key competencies required are a strong understanding of Sales/GTM strategy, excellent attention to detail, ability to analyze large quantities of data, process mindset, clear communication skills, operational thinking capabilities, and the ability to manage multiple projects simultaneously.

Requirements

• Bachelor’s Degree in a relevant field
• At least 4+ years of experience in a Sales Operations / Revenue Operations function assisting Sales Leadership with reporting and analytics
• Experienced with Excel

Responsibilities

• Manage the sales funnel
• Streamline and optimize the sales process
• Manage existing sales tools and source, select, and implement sales automation tools as needed
• Data Management: manage contact lists, ensure CRM data is up to date, audit data for consistency, setup automations, and manage custom fields and data for the team
• Sales Forecasting: manage Client Success Managers input into CRM and ensure systems are up to date with the latest information for accurate forecasting
• Manage the sales mandate process, hold team accountable to requirements, and ensure mandates are well understood
• Set up standards and supporting documentation to support overall understanding of what is required by the team

Preferred Qualifications

• Familiarity with SQL and Power BI is preferred
• 3+ years’ experience working with Autotask (Preferred), SFDC, HubSpot, or similar CRM
• Sales Management experience