Bitly is hiring a
Director

Summary

Bitly is seeking a seasoned Director of Revenue Operations to drive strategy and operational excellence within their sales and customer success organizations. The role involves leading a team, developing strategies, fostering alignment between teams, optimizing processes, analyzing data, forecasting revenue, integrating technology solutions, and building a high-performing team.

Requirements

• Proven experience (8+ years) in revenue operations, sales operations, or a related field within a SaaS or technology company
• Strong leadership skills with a track record of building and managing high-performing teams
• Demonstrated ability to develop and execute strategic initiatives to drive revenue growth and operational efficiency
• Expertise in data analysis, reporting, and forecasting, with proficiency in CRM and marketing automation platforms (e.g., Salesforce, HubSpot, Gainsight)
• Excellent communication skills with the ability to effectively collaborate and influence stakeholders at all levels of the organization
• Detail-oriented with a focus on continuous improvement and process optimization
• Strong business acumen and a deep understanding of SaaS business models and revenue drivers

Responsibilities

• Collaborate with executive leadership to develop and execute strategic initiatives aimed at optimizing revenue generation, improving operational efficiency, and enhancing customer satisfaction
• Foster alignment between the sales and marketing teams to ensure seamless coordination throughout the customer journey, from lead generation to conversion and retention
• Evaluate existing processes across sales, marketing, and customer success functions to identify opportunities for optimization and efficiency gains. Implement best practices and automation tools to streamline workflows and enhance productivity
• Utilize data-driven insights to inform decision-making, identify trends, and track key performance indicators (KPIs) related to revenue generation and customer engagement. Develop comprehensive reports and dashboards to provide visibility into performance metrics
• Lead the development of accurate revenue forecasts based on historical performance, market trends, and sales pipeline analysis. Work closely with finance and executive teams to align revenue projections with overall business objectives
• Evaluate, implement, and integrate technology solutions to support sales, marketing, and customer success initiatives. Ensure seamless integration between systems and platforms to facilitate data flow and process automation

Benefits

• Inclusive health, dental, and vision plans built to support diverse lifestyles
• Employer contribution to HSA plans
• Generous paid parental leave
• Enhanced support for reproductive health, family planning, and new parents
• Robust mental health support and Employee Assistance Program (EAP) with confidential counseling services
• Comprehensive well-being benefits including reimbursement program
• Flexible PTO policy and company breaks - At Bitly, we believe rest and relaxation are essential for rejuvenating the creative spirit that sets us apart
• Impactful connections and community building through our Employee Resource Groups
• Company-sponsored events to connect Bitizens together
• 401k with up to 4% employer match, access to financial professionals to offer our employees the opportunity to plan for a strong financial future well beyond their working years
• Company Stock Options
• Life, Short-term Disability and Long-term Disability options
• Flexible workspace support provided, including home office, cell phone and WiFi service reimbursement
• Coworking reimbursement for eligible employees
• Voluntary Benefits: Pet Insurance, LegalShield, IDShield, Hospitalization, and Accident coverages
• Reimbursement for professional development