Director of Operations

Summary

Join Panoptyc, a company revolutionizing retail loss prevention with AI, and become our Director of Operations. This newly created role leads a team focusing on loss prevention, supply chain, onboarding, and fulfillment. You will strategically develop the loss prevention organization, optimize supply chain processes, manage onboarding, design fulfillment methods, collaborate with the product team, develop KPIs, and drive operational excellence. The position is a fractional role, a 3-6 month engagement requiring 10-20 hours weekly. The ideal candidate possesses extensive operations leadership experience, a proven track record in loss prevention, and expertise in supply chain and fulfillment.

Requirements

• 7-10 years of operations leadership experience
• Proven track record in loss prevention
• Strong background in supply chain management
• Experience with end-to-end fulfillment processes
• Strategic planning and organizational development expertise
• Demonstrated ability to lead cross-functional teams

Responsibilities

• Lead and strategically develop the Loss Prevention organization
• Oversee and optimize Supply Chain processes
• Manage onboarding and employee integration strategies
• Design and implement fulfillment optimization methods
• Collaborate with Product team to align operational strategies
• Develop and track KPIs across operational domains
• Drive continuous improvement and operational excellence