Engagement Manager, Solution Consultant

Summary

Join Guild as an Engagement Manager, Solution Consulting, and partner with Sales to drive new business. You will design programs and business cases for employer partners, ensuring successful implementation. Collaborate with internal teams and leverage your expertise to meet employer talent objectives. This role requires strong solution design, client relationship building, and project management skills. Guild offers a competitive salary, commissions, bonuses, and comprehensive benefits.

Requirements

• Solution Design
• Proven ability to design tailored solutions for clients, balancing creativity and practicality
• Experience crafting compelling narratives, business cases, and ROI models
• Product and Technical Knowledge
• Strong understanding of product and technical solutions, including the ability to stay current on evolving product capabilities, applying them effectively in solution design
• Market, Industry, and Competitive Knowledge
• Deep curiosity and passion for all things workforce development, education, talent, and learning
• Strong ability to translate market insights into impactful sales strategies and solutions
• Client Focus
• Experience building and maintaining executive-level client relationships
• Exceptional interpersonal and communication skills, adept at influencing and building trust
• Project Management
• Strong project management skills to lead cross-functional collaboration, manage multiple projects simultaneously, and prioritize effectively

Responsibilities

• Partner with Sales and SC team members to develop sales strategy, build executive-level buy-in with employer prospects and close deals, leveraging industry/Guild expertise and influence. For relatively straightforward deals (e.g. Standard/ Plus tiers, design involving current products, limited "off menu" policy complexities), you will drive design and independently lead calls with prospects
• Tailor solution and program design to meet employer needs based on deep understanding of Guild’s solution and capabilities (including policy recommendations, pathways and catalog buildout, and integrating new positioning and solution capabilities)
• Build supporting business cases for EP prospects including budget and ROI model
• Lead solutioning with cross-functional teams (esp. Sales, EPID, and EPS) to problem solve and set up employer partnerships for smooth hand-offs and launches
• Share learnings and feedback internally (SC/Sales, Solution Marketing, etc.) to help up-level how we go to market and advance deals. As you gain more experience, begin contributing to process improvements to enhance our GTM strategy and motion, positioning, and overall solution
• Contribute to the team culture of collaboration, high performance, curiosity, empathy, and trust both within the Solution Consulting team and cross-functionally

Preferred Qualifications

• 5+ years of experience in solution consulting, management consulting, or a related role within B2B sales or client engagement
• Excellent analytical and problem-solving skills, with a data-driven mindset
• High emotional intelligence, empathy, and the ability to foster a culture of collaboration
• Self-starter with a growth mindset, committed to continuous learning and improvement

Benefits

• Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
• Access to a 401k to help save for the future
• Open vacation policy for employees to rest and recharge
• 8 days of fully-paid sick leave, to take the time to heal and or recover
• Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 4-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits
• Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
• Education benefits and tuition assistance to help your future development and growth
• Total compensation for this role is market competitive, including a base salary range of $125,000 - $155,000, as well as commissions eligibility, variable (bonus) compensation eligibility and company stock options