Finance Administrator

Summary

Join Pavago as a proactive and detail-oriented Finance Admin to support a data-driven company. You will oversee client billing through QuickBooks, manage communication related to invoicing and payments, and support the CEO with email management. The ideal candidate is highly organized, tech-savvy, and an excellent communicator, capable of working independently and maintaining high accuracy. Responsibilities include monitoring client invoices, sending payment reminders, assisting with payment setups, managing the CEO's email inbox, suggesting process improvements, and maintaining confidentiality. This remote, full-time position requires experience in administrative, finance, or billing roles, proficiency in QuickBooks, and strong communication skills.

Requirements

• 2+ years in an administrative, finance, or billing-related role, preferably within a remote setting
• Proficient in QuickBooks Online and general client billing workflows. Comfortable using AI tools and navigating modern email management systems
• Prior experience supporting C-level executives and working in client-facing roles with a focus on finance or billing
• Familiarity with CRM platforms and task/project management tools (e.g., HubSpot, Notion, Trello)
• Experience implementing or managing automated workflows for invoicing or email responses
• Strong written communication skills with a high level of attention to detail and ability to follow brand tone and messaging
• Self-starter with excellent time management and the ability to juggle multiple responsibilities independently

Responsibilities

• Monitor and manage client invoices through QuickBooks, ensuring timely payments and resolving discrepancies
• Send templated email reminders for outstanding payments and assist clients with billing-related inquiries
• Help clients set up or troubleshoot payment methods and escalate complex issues when necessary
• Manage CEO email inbox, draft responses using context and pre-approved templates, and ensure timely follow-up on key communications
• Suggest improvements to existing billing and communication workflows to boost efficiency and accuracy
• Maintain strict confidentiality with sensitive financial and client information