Tide is hiring a
Head of Sales

Summary

Join Tide as the Head of Sales (Head of Member Success) to lead a high-performing sales team, develop sales strategies, and ensure effective delivery of Tide's subscription and value-added products. This role requires a proven track record in leading sales teams, strong communication skills, analytical abilities, and experience in the fintech or financial services industry.

Requirements

• Proven track record in leading and managing high-performing sales teams in a telesales environment
• Strong sales leadership skills with a passion for coaching and developing talent
• In-depth understanding of sales methodologies and best practices
• Excellent communication and interpersonal skills
• Strong analytical skills and ability to leverage data to drive performance

Responsibilities

• Build, develop, and motivate a high-performing sales team to achieve and exceed revenue targets
• Develop and execute effective sales strategies aligned with Tide's overall business objectives
• Set clear performance metrics, track team performance, and implement strategies to improve conversion rates and sales productivity
• Provide ongoing coaching and training to the sales team to enhance their product knowledge and sales skills
• Foster a strong customer-centric culture within the team, ensuring members receive exceptional service and support
• Leverage data and analytics to identify trends, optimise sales processes, and inform decision-making
• Work closely with cross-functional teams (marketing, product, BI, member support) to ensure alignment and achieve shared goals
• Oversee the day-to-day operations of a dynamic sales team of 60+ members and sub-management, ensuring seamless execution across a diverse product portfolio
• Lead initiatives focused on maximizing revenue growth, profitability, and the financial health of the sales funnels
• Drive recruitment, onboarding, and professional development programs to expand and strengthen the sales team, ensuring scalability and sustained success

Preferred Qualifications

• Experience in the fintech or financial services industry is preferred
• A deep understanding of the small business market and its challenges

Benefits

• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget in the amount of 1000 BGN per year
• Additional health & dental insurance
• Mental wellbeing platform
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave
• Share options