Lumata Health is hiring a
Inbound Care Coach

Summary

The job is for a full-time Inbound Care Coach at Lumata Health, a company specializing in data-driven virtual care management for chronic eye diseases. The role involves managing patient calls and providing support. Education required is a high school diploma or equivalent; an associate’s degree or higher in healthcare or related field is preferred. Required experience includes COA, COT, and COMT with a minimum of 2 years clinical experience. Benefits include medical insurance, holidays, discretionary time off, 401(k), dental insurance, flexible schedule, flexible spending account, health insurance, life insurance, paid time off, parental leave, referral program, vision insurance, and an Employee Wellness Program.

Requirements

• High school diploma or equivalent; associate’s degree or higher in healthcare or related field preferred
• COA, COT, and COMT with a minimum of 2 years clinical experience
• Excellent communication and interpersonal skills
• Proficiency with EMR systems and standard office software
• Strong organizational and multitasking abilities

Responsibilities

Managing inbound calls, responding to voicemails, and collaborating with fellow care coaches to provide high-quality care and support to patients

Benefits

• Medical insurance for full-time employees
• 8 paid holidays
• Discretionary time off (DTO)
• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance
• Employee Wellness Program