Inbound Sales Development Representative

Summary

Join Swoogo's Pre-Sales team as an Inbound Sales Development Representative and contribute to the growth of a dynamic company. You will manage incoming leads from various channels, qualify leads, and connect them with the appropriate internal teams. Responsibilities include managing the chatbot, nurturing pre- and post-webinar relationships, representing Swoogo at events, tracking progress, and partnering with marketing and partnership teams. Success in this role requires 1-3 years of sales experience, strong communication skills, and a target-focused approach. Preferred qualifications include B2B SaaS experience, CRM familiarity, and event industry knowledge. The role offers the opportunity to make a meaningful impact and grow with a mission-driven company.

Requirements

• 1-3 years experience in sales
• Understand how to run discovery calls, maintain prospect engagement, and schedule next steps
• Self-starter and problem solver
• Love the thrill of building a relationship and getting a prospect excited to learn more
• Target focused and detail oriented
• You are a team player with an entrepreneurial spirit
• You have a growth mindset
• Excellent time management skills
• A positive can do attitude
• Excellent written and verbal communication skills

Responsibilities

• Manage all incoming leads from various channels, including website forms, chat, industry events and webinars
• Qualify leads to identify the best fit for our solutions and seamlessly connect them with the right internal team
• Manage our chatbot, ensuring a smooth and informative experience for every visitor
• Be the voice of Swoogo, answering questions, providing resources, and capturing valuable leads
• Nurture pre-webinar relationships and follow up with post-webinar attendees. Turn passive viewers into engaged customers through targeted messaging and personalized outreach
• Represent Swoogo at industry and partner events, building lasting relationships with our future customers
• Tracking your progress, analyzing results, and using data to continually refine your approach
• Partner with Marketing and Partnership teams to execute on joint campaigns
• Become an expert in the discovery process, helping to solve challenges of our prospects
• Manage a clean and accurate pipeline at all times
• Consistently exceed your monthly & quarterly targets
• Lead a consultative sale by becoming an expert in both the event industry and the Swoogo product
• Proactively share stories, wins, and losses with the sales team to better understand what works and what doesn’t

Preferred Qualifications

• Experience working in B2B SaaS
• Experience using CRMs (ie Salesforce, Hubspot)
• Understanding of the events industry
• Formal training on solution based selling methods