Marketing Operations Manager

Summary

Join Vic.ai, a rapidly growing AI company, as their Marketing Operations Manager. This remote role, with occasional travel to the Miami office, requires optimizing marketing technology, data, and processes to ensure seamless campaign execution and achievement of strategic goals. You will manage marketing automation tools, analyze campaign performance, collaborate with various teams, and improve operational workflows. The ideal candidate possesses 3-5 years of experience in marketing operations within a B2B SaaS or tech environment, strong technical skills, and a data-driven approach. Vic.ai offers a competitive salary and benefits package, including health insurance, 401k matching, generous leave, and a remote work stipend.

Requirements

• 3-5 years in marketing operations or a similar role within a B2B SaaS or tech environment, preferably in a startup or innovative AI sector
• Expertise in marketing automation tools (e.g., HubSpot, Marketo) and CRM systems (e.g., Salesforce)
• Strong understanding of data analysis and reporting
• Ability to analyze complex data, identify trends, and drive data-based decision-making
• Excellent organizational skills with the capability to manage multiple projects and deadlines effectively

Responsibilities

• Manage and optimize marketing automation tools, CRM systems, and analytics platforms to enhance efficiency and effectiveness
• Lead the execution of both digital and offline marketing campaigns, ensuring they align with strategic goals and are delivered on schedule
• Track, measure, and analyze key campaign performance metrics, customer engagement, and pipeline contributions to provide actionable insights
• Collaborate with sales and marketing teams to refine lead generation, enrichment, and nurturing strategies, ensuring efficient hand-off processes
• Identify and implement improvements to enhance operational workflow and marketing effectiveness
• Create and manage comprehensive reports and dashboards to inform stakeholders of campaign performance and strategic impact
• Work closely with product, sales, and finance teams to align on campaign objectives, customer insights, and go-to-market strategies

Benefits

• Competitive salary and stock options
• 401K with an employer match
• Health/vision/dental (including 2 health insurance coverage options that are 100% free for the employee AND family)
• Monthly Wellness stipend
• CitiBike membership
• Generous maternity and paternity leave
• The opportunity to work remotely, including a stipend for your home workstation setup
• Monthly allowance for Office Space (We Work or similar)
• Virtual team-building events & awesome swag
• People-focused culture
• Generous vacation time, family and travel-friendly environment
• Work alongside an enthusiastic, collegial, and driven team in a highly meritocratic environment
• Vic.ai also offers in-person retreats to employees