Operations Associate

Summary

Join BBYO, a leading pluralistic Jewish teen movement, and embark on a rewarding career impacting the community. As a CI Operations Associate, you'll play a pivotal role in supporting Jewish teens, working in a flexible and fulfilling environment. You will maintain data, generate reports, coordinate logistics, and provide support to users. The role requires experience with youth or teens, 2-5 years of work experience, and an Associate's degree or higher. BBYO offers a dynamic workplace with benefits including unlimited PTO, paid holidays, health insurance, retirement plans, and life insurance.

Requirements

• Experience with youth or teens is preferred
• 2-5 years of work experience
• An Associate’s degree or higher; or current graduate student

Responsibilities

• Maintain data hygiene in the BBYO Salesforce CRM
• Provide reports that help field professionals manage data and deliver results
• Coordinate logistics for CI Leadership meetings
• Serve as key point of contact for CI Salesforce users and families to provide assistance with utilization
• Complete key administrative tasks required to operate consistently across the department
• Support annual planning design and process, including Community Playbook templates, timeline, and distribution
• Manage regional financial activities in Salesforce including collection of unpaid balances, auditing for 3% transaction charge, ACH refunds, and reconciliation of event registration status
• Partner with CI leaders to streamline operations and ensure consistency of processes across verticals

Benefits

• Flexible work environment
• Unlimited paid time off (PTO)
• 22 paid secular and Jewish holidays
• Health, dental, vision, short- & long-term disability, and 2.5x salary life insurance
• Generous 403b and Roth retirement plan with vested match