People Operations Generalist

Summary

Join Patch My PC, a fully remote company, as their HR Generalist! You will play a critical role in supporting the people function, driving initiatives to ensure team members feel valued, and overseeing key HR processes across Europe, the UK, and Belgium. Responsibilities include talent acquisition, benefits administration, compliance, and fostering a positive and inclusive culture. The role requires strong HR experience, knowledge of employment laws, and excellent communication skills. Patch My PC offers a competitive salary, comprehensive benefits, flexible hours, and a supportive remote work environment. This is a full-time, exempt position requiring authorization to work in the UK or other European countries.

Requirements

• Cultural awareness and adaptability to European, UK, and Belgian regulations and cultural norms
• Strong understanding of global employment laws and best practices
• Exceptional organizational, time management, and attention to detail
• Excellent interpersonal, conflict resolution, and communication skills
• Proficiency in HRIS, ATS, and Microsoft Office Suite
• Ability to manage sensitive issues with professionalism, confidentiality, and empathy
• Analytical and problem-solving skills with the ability to prioritize tasks effectively
• Self-motivated team player with a commitment to continuous learning and improvement
• May sit for prolonged periods of time
• Requires significant use of personal computer, phone and general office equipment
• The use of various types of vision, including but not limited to close vision, distance vision, and color differentiation
• Must be able to effectively communicate with team members, managers, and candidates via phone, video conferencing (i.e., teams, zoom), email, and messaging platforms. This includes clear verbal and written communication
• Must have the ability to view and interpret data on a computer screen and review electronic documents for extended periods
• Must be able to use a computer keyboard, mouse, and other office equipment efficiently to perform tasks such as typing, data entry, and document management
• While the role is primarily sedentary, the individual must be able to navigate a remote work environment and may need to attend occasional in-person meetings or events, depending on company needs
• Must have a dedicated, quiet, and distraction-free workspace at home with reliable internet access to perform job duties effectively. The work environment should allow for confidential conversations and the secure handling of sensitive information
• Occasional travel may be required for team meetings, training sessions, or company events. Reasonable accommodations can be provided as needed
• Must be authorized to work in the United Kingdom or other European countries

Responsibilities

• Lead initiatives to enhance morale, including team-building activities, celebrations, and recognition programs
• Gather and act on team member feedback to improve satisfaction and engagement
• Oversee onboarding and offboarding processes, including orientation, exit interviews, and documentation
• Partner with hiring managers to manage job postings, schedule interviews, and maintain candidate communication
• Promote a culture of inclusivity and respect through programs and policy development
• Support leaders in setting objectives, conducting reviews, and addressing performance issues through improvement plans
• Maintain accurate data in HRIS, manage team member records, and generate reports on key metrics
• Track leave and attendance, ensuring compliance with policies and legal requirements
• Coordinate training initiatives, source external providers, and foster a culture of continuous learning
• Support enrollment and address team member benefits inquiries
• Provide guidance on employment matters, mediate conflicts, and promote open communication
• Assist in developing policies and ensure compliance with global employment laws, particularly in the UK, Europe, and Belgium
• Contribute to strategic HR efforts, including engagement surveys, diversity programs, and process improvements
• Manage external vendors and coordinate equipment provisioning for new hires
• Provide administrative support across HR functions, including calendar management, document preparation, and data entry
• Prepare business travel documentation, ensuring compliance with policies
• Undertake additional responsibilities as assigned to support team and organizational goals

Benefits

• Health Benefits
• Pension matching up to 10%
• 3 months of paid Parental Leave
• 25 paid time off days
• 3 days of volunteer leave
• Tuition reimbursement up to $5,250* a year
• Sick leave
• Gym Membership / Equipment Reimbursement $900* annually
• Life Insurance
• Awesome technology to do your best work
• Fully remote work environment with flexible hours