Remote Account Manager

Summary

Join us at Dealfront, a remote-first SaaS company, as an Account Manager to support and expand assigned customers across the DACH region. This role involves maintaining knowledge of products and services, building long-term relationships with customers, and collaborating with Customer Success Managers.

Requirements

• 2+ years experience of successful sales or account management experience, preferably within B2B SaaS
• Track record of attaining quotas and reaching goals
• Ability to assess business opportunities quickly by using data to make informed decisions and persuade others
• Strong negotiation, pipeline and forecasting skills
• Passion for building long-term relationships and driving commercial initiatives with customers
• Strong interpersonal and communication skills
• Strong organisational and time management skills - you will need to balance your time with up to 300 clients
• Fluency in German (C2) and English, any other additional language is a bonus

Responsibilities

• Own the commercial strategy and planning for your assigned customers/client base
• Build long term strategic relationships with your customers and their potential subsidiaries
• Identify decision makers within existing clients to upsell and cross-sell our product portfolio
• Collaborate with Customer Success Managers to enable a great customer experience
• Work closely with the Marketing and Product teams acting as the voice of the customer
• Participate in the retention & renewal process

Benefits

• Competitive salary and commission scheme
• Attractive benefits and rewards
• Flexibility to work from home or in the office
• Team events
• Mental Health support with Auntie
• Annual company retreats in sunny locations and team off-sites :)