Remote Account Manager

Summary

Join our team as an Account Manager, EMEA, FNGI, to execute revenue growth in the EMEA region for existing FiscalNote Global Intelligence clients. You will be responsible for owning renewal success, establishing strong client relationships, and driving increased revenue through cross-selling and upselling opportunities.

Requirements

• Bachelor’s degree in Business, Economics, or related field
• 2–5 years of account management experience within the geopolitical & market intelligence/information services industry
• Proven track record of successfully managing key client accounts and driving revenue growth
• Strong expertise regarding the geopolitical, market intelligence, and security fields
• Excellent communication and interpersonal skills, with an ability to build strong relationships with clients and internal stakeholders
• Strong business acumen and understanding of the industry and market trends
• High-performance record of renewals and retention
• A high capacity for work and ability to manage multiple competing demands
• Determined and robust attitude with a strong commitment to succeed

Responsibilities

• Manage a book of business allocated by Head of Account Management, EMEA, within your geographical territory
• Execute on a quota allocated by Head of Account Management, EMEA, within your geographical territory
• Execute comprehensive account strategies for each account under your portfolio within your geographical territory to maximize both gross retention and net retention, in line with the overall growth objective
• Cultivate long-term relationships with our key clients, understanding their business objectives, pain points, and challenges to identify opportunities for upselling and cross-selling
• Implement best practices, processes, and tools to enhance the client experience
• Develop strategies for gross-retention and net retention
• Collaborate with BDM reps and client success to strategize and identify new revenue opportunities within existing accounts, including upselling and cross-selling of additional products and services
• Develop strategies with FNGI advisory consultants to expand consultancy sales within your book
• Work closely with Client Success to develop and implement strategies to improve client retention rates
• Maintain accurate records in FNGI’s CRM
• Travel as required to client sites or industry events/conferences

Benefits

• Competitive salaries
• Retirement accounts
• Equity packages