Remote Account Manager

Summary

Join our dynamic team at The Mill Adventure, a scale-up with a mission to revolutionize the iGaming industry. We're seeking an Account Manager to nurture relationships with partners, provide clarity and information to internal teams, and drive business growth.

Responsibilities

• Own the relationship between the company and the partners
• Provide Project Managers, Product Owners and Tech with customer feedback and requests through relevant channels
• Coordinate projects and activities for partners, within the company
• Coordinate and communicate roadmaps, roll-out of system integrations, product features, promotional tool and back-end and front-end releases to partners
• Educate and train new and existing partners for systems, tools and features available
• Track and report on account status on regular basis for relevant KPIs
• Follow up on partner's projections and results
• Coach and challenge our partners, always being a step ahead and identifying improvement areas
• Manage, maintain and inform of news, game release schedule, access, promotions and marketing material to partners via relevant channels
• Contribute to business discussions around the company's day-to-day operations and long-term strategy