Summary
Join UserGems as a Revenue Operations Analyst to focus on internal sales and marketing ops projects, partnering with sales and customer success teams, and influencing product roadmap and trajectory.
Requirements
- 2- 4 years of relevant experience, preferably in operations at a SaaS startup
- Salesforce Admin expertise is required; you should be comfortable building flows, working with integrations, and working on lead management and routing
- Experience with marketing automation systems is required
- Architect or developer experience as well as certifications are a plus
- Passionate about creating a great customer experience
- You are organized, detail-oriented, naturally curious, and a thoughtful communicator
- You have a track record of advancement and taking on increased responsibility
Responsibilities
- Work with departmental leaders to plan, prioritize, track, and implement process and systems changes that improve the visibility, efficiency, and predictability of the business while delighting our users
- Provide onboarding training and tactical support for our go-to-market team
- Enable our marketing, sales, and CS teams to experiment, grow the business, and measure success
- Identify new ways to streamline and automate processes based on your own observations, data discovery, and user research
- Make recommendations to leadership on go-to-market strategy and prioritization
Benefits
Competitive salary