Remote Revenue Operations Analyst

Summary

Join UserGems as a Revenue Operations Analyst to focus on internal sales and marketing ops projects, partnering with sales and customer success teams, and influencing product roadmap and trajectory.

Requirements

• 2- 4 years of relevant experience, preferably in operations at a SaaS startup
• Salesforce Admin expertise is required; you should be comfortable building flows, working with integrations, and working on lead management and routing
• Experience with marketing automation systems is required
• Architect or developer experience as well as certifications are a plus
• Passionate about creating a great customer experience
• You are organized, detail-oriented, naturally curious, and a thoughtful communicator
• You have a track record of advancement and taking on increased responsibility

Responsibilities

• Work with departmental leaders to plan, prioritize, track, and implement process and systems changes that improve the visibility, efficiency, and predictability of the business while delighting our users
• Provide onboarding training and tactical support for our go-to-market team
• Enable our marketing, sales, and CS teams to experiment, grow the business, and measure success
• Identify new ways to streamline and automate processes based on your own observations, data discovery, and user research
• Make recommendations to leadership on go-to-market strategy and prioritization

Benefits

Competitive salary