Remote Revenue Operations Manager

Summary

Join Easy Agile as their first Revenue Operations Manager and play a pivotal role in optimising and aligning processes, systems, and data for the Go to Market functions. Collaborate closely with Marketing, Partnerships, and Customer Experience teams to enhance operational efficiency, ensure strategies are data-focused, and empower teams to make informed decisions that drive growth and elevate customer experience.

Requirements

• 2-3 years of experience in Revenue Operations or a similar role
• Hubspot pro with experience configuring workflows, automating tasks, troubleshooting, and integrating the platform with other tools
• Strong analytical skills to interpret data and generate meaningful and actionable insights
• Comfortable making informed decisions even with imperfect or limited data, knowing when to optimise for speed or scale
• Thrives in a collaborative environment where they can partner closely with cross-functional teams to achieve common goals and support collective success
• Skilled at managing diverse stakeholder relationships, balancing priorities, and clearly communicating expectations across different teams

Responsibilities

• Develop and maintain a complete 360-degree view of the customer lifecycle by integrating data from multiple sources and maintaining a consistent, unbiased dataset
• Maintain a Hubspot environment in a dream state, capable of tracking specific customer and partner activities, leads, interactions, and streamlining communications
• Implement process improvements to remove friction and enhance efficiency across Go to Market operations, enabling teams to focus on what they do best
• Build deep relationships with Marketing, Partnerships, and Customer Experience functions, ensuring seamless communication and data sharing, aligning initiatives with company goals
• Generate reports, dashboards, and benchmarking data to provide valuable insights guiding decision making, identifying new opportunities, and assessing the effectiveness of ongoing initiatives
• Identify bottlenecks in sales processes and recommend tools and resources to enhance close rates and accelerate sales velocity
• Train and empower team members on best practices and tools, elevating their skills and setting a high standard for revenue operations across the company

Benefits

• Unique and generous Employee Share Option Plan (ESOP)
• Flexible working options (because we value outcomes over output)
• Four paid volunteer days a year to dedicate to your favourite cause
• Annual learning allowance of $5,000 to help you up-level your skills
• Bi-annual hackathon days to explore new ideas
• 2% in additional superannuation contributions per annum
• Company-funded parental leave (20 weeks full pay for the primary caregiver and 6 weeks for the secondary caregiver)
• Summer sessions where you get half days off on Fridays (Dec-Feb) to enjoy the amazing weather as you please
• $2000 to put towards your home-office fit out (if you choose to work from home)
• Quarterly team off-sites to invest in collaboration and connection
• Opportunities to travel overseas to conferences to learn more about our customers and agile