Revenue Operations Analyst

Summary

Join Nivoda, a rapidly expanding global marketplace for the jewelry industry, as a Revenue Operations Analyst. You will play a vital role in supporting the sales team's day-to-day operations, providing data-driven insights to optimize processes and drive revenue growth. Working closely with the Revenue Operations Leader and Global VP of Sales, you will analyze revenue performance, develop reports and dashboards, identify process inefficiencies, and collaborate with cross-functional teams. This role requires strong analytical skills, proficiency in various tools (Tableau, ThoughtSpot, HubSpot, SQL, Python), and experience in a commercial data analyst role. Nivoda offers a fast-paced, multinational work environment, remote work flexibility, generous holiday allowance, competitive salary, and medical aid.

Requirements

• Strong analytical and problem-solving skills, with expertise in Excel, SQL, Python and/or BI tools (e.g., Tableau, Looker, Power BI)
• Proficiency in CRM platforms like HubSpot, Salesforce
• Excellent communication and interpersonal skills for cross-functional collaboration
• Proven ability to manage multiple projects and meet deadlines in a fast-paced environment
• Detail-oriented with a focus on accuracy and quality of work
• 2+ years of experience as a data analyst in a commercial role

Responsibilities

• Analyse revenue performance metrics across sales, marketing, and customer success
• Develop and maintain dashboards, reports, and KPIs to track progress toward revenue goals using Tableau, ThoughtSpot, HubSpot
• Provide actionable insights based on data to improve processes and revenue outcomes
• Proactively identify opportunities through data analysis
• Support the sales team with ad-hoc queries against their targets
• Identify inefficiencies in current workflows and recommend improvements
• Assist in the design and implementation of scalable processes or projects to support revenue growth
• Document processes and ensure compliance with best practices
• Manage and optimize CRM tools: HubSpot, Tofu, Clay
• Ensure accurate and consistent data across internal and 3rd party platforms
• Train team members on tools and systems to help the team to self serve
• Act as a bridge between sales and other departments - be the sales data ambassador
• Collaborate with stakeholders to identify challenges and develop strategies to address them
• Support revenue forecasting and pipeline management by analyzing historical trends and current data
• Assist in creating budgets and setting performance targets for revenue teams
• Support sales lead allocation
• Support sales commission structures and incentive plans

Benefits

• Fast-paced and multinational working environment
• The opportunity to be part of a hyper-growth scale-up
• Flexibility with remote working
• Generous holiday allowance
• Highly competitive base salary
• Medical aid through Discovery