Remote Revenue Operations Manager

Summary

Join Guideline's team as a Revenue Operations Manager and play a pivotal role in supporting Strategic Partnerships. The ideal candidate will have a proven track record of implementing and maintaining critical systems, administering and overseeing those systems, and ensuring high data quality.

Requirements

• 5+ years experience in RevOps roles; strong preference for candidates with backgrounds in early- to growth-stage SaaS environments
• Entrepreneurial mindset - previous experience in a technology startup or evidence that you are scrappy with a 'get-it-done' attitude
• A diverse history and skillset within RevOps; we are seeking someone who is a RevOps generalist and capable of quickly grasping the detailed tasks necessary to manage all aspects of Partner-focused operations
• Skilled in Excel (pivot tables, lookups, arrays, some modeling) and solid understanding of various technologies/tools such as CRM systems (e.g., SFDC) and BI applications (e.g., Tableau)
• Proven track record in building relationships and effectively communicating with senior leaders to solve complex, cross-functional challenges in a fast paced, high-growth business environment

Responsibilities

• Establish and maintain a comprehensive Strategic Partnerships reporting program
• Assist the Partnerships team by thoroughly understanding motions and related data
• Help shape and implement the go-to-market strategy for Strategic Partnerships
• Ensure critical systems, such as our CRM and automation tools, are clean and well-maintained
• Architect and champion the adoption of tools and processes
• Ensure measures are in place to keep data as up-to-date and complete as possible
• Oversee the selection, implementation, and optimization of technologies to enhance Strategic Partnership effectiveness
• Support cross-functional team members to solve for gaps and evaluate tradeoffs between key Strategic Partnership opportunities
• Resolve and promptly escalate issues, risks and dependencies – proactively identifying potential gaps and critical path analysis
• Own recurring business processes, reporting, and key systems to drive operational delivery of Strategic Partnerships business

Benefits

• Flexible time off in addition to company holidays — We observe the NYSE Holiday Calendar
• 401(k) with matching contributions — We use our own platform and match 100% of the first 3% contributed, and 50% of the next 2%
• 100% employer-paid healthcare, vision, and dental insurance for employees and 70% coverage for dependents
• Opt-out credit if all three plans are waived
• Eligibility to participate in Health Savings Account and Flexible Spending Accounts
• Disability and life insurance options
• Mental health benefits, including therapy and coaching through Modern Health, for employees and their dependents
• Paid parental leave for birthing and non-birthing parents
• 1 - month sabbatical after 5 years of employment
• Annual learning and development stipend — We reimburse approved professional development expenses, up to $750 per employee per year