Revenue Operations Manager

Summary

Join Kafene, a leading point-of-sale financing partner, as the Manager of Revenue Operations! You will provide operational support to the VP of Revenue Operations, ensuring seamless execution of key programs like the Deal Desk and Retention Machine. Responsibilities include administering these programs, overseeing spiff and rebate programs, acting as the primary sales support contact, and collaborating with various teams. This role requires 3-5 years of experience in revenue operations and hands-on experience managing spiff/rebate programs. Excellent communication and organizational skills are essential. Kafene offers a competitive salary ($110,000-$130,000), comprehensive healthcare, retirement benefits, and flexible paid time off.

Requirements

• 3 to 5 years of experience in revenue operations, sales operations, or a similar field
• Hands-on experience managing spiff/rebate programs, operational systems, and marketing material distribution
• Familiarity with CRM platforms (HubSpot preferred) and marketing automation tools
• Strong organizational skills with the ability to manage multiple priorities and deliver results in a fast-paced environment
• Excellent communication and collaboration skills, with experience working cross-functionally with sales, marketing, and business intelligence teams
• Detail-oriented with a problem-solving mindset and the ability to troubleshoot operational issues

Responsibilities

• Administer the Deal Desk and Retention Machine, ensuring smooth day-to-day operations and alignment with revenue goals
• Serve as a key support partner to the VP of Revenue Operations in executing tactical initiatives and addressing operational challenges
• Oversee the execution of spiff and rebate programs, including tracking, calculating payouts, and ensuring adherence to program guidelines
• Act as the primary point of contact for sales support, resolving inquiries, troubleshooting issues, and ensuring teams have the necessary resources for success
• Coordinate with sales leadership to streamline processes related to pipeline health, lead distribution, and deal execution
• Facilitate the onboarding and training of sales teams on tools, workflows, and best practices
• Work closely with the Revenue Business Intelligence team to ensure operational alignment with data-driven strategies and initiatives
• Provide operational context and feedback to support data analysis and reporting processes
• Collaborate with the HubSpot administrator to ensure CRM functionality aligns with team needs
• Manage and optimize additional revenue tech stack tools to enhance efficiency and improve user experience
• Identify opportunities to streamline workflows and implement enhancements to support revenue operations

Benefits

• Base Salary: Earn a competitive base salary ranging from $110,000 to $130,000
• Healthcare: We prioritize your well-being by covering 80% of medical, dental, and vision insurance costs, including coverage for your spouse, children, and other dependents
• Retirement Benefits: Begin planning for your future from day one with our 401k plan
• Paid Time Off: We understand the importance of work-life balance. That's why we offer flexible paid time off days starting from day one of your employment