Remote Sales Development Representative

Summary

As a Sales Development Representative (SDR), your primary objective will be to close sales on qualified leads, prioritize incoming new leads, and conduct follow-ups with older leads for a home care registry company in South Florida. This remote position requires exceptional communication skills, proficiency in using various communication tools, and a strong interest in variable compensation structures.

Requirements

• Fluent in English
• Knowledge of home care services or the ability to quickly learn and understand the industry
• Excellent oral and written communication skills, with the ability to articulate complex information clearly and persuasively
• Proficient in using various communication tools and platforms for remote work, including emails, phones, and web-based applications
• Highly responsive to inbound inquiries and proactive in engaging with existing leads
• Strong interest in variable compensation structures and a desire for professional growth
• Ability to work independently and manage time effectively in a remote work environment

Responsibilities

• Respond promptly to incoming qualified leads via phone calls, text messages, and emails, with a focus on speed and efficiency
• Handle 'hot leads' received directly via phone calls from lead sources such as A Place for Mom (APFM) with high priority and aim for a high close rate
• Utilize the Care.com database to generate leads by reaching out to potential clients through the platform's messaging system, collecting contact information, and transferring it to the company's CRM
• Conduct proactive follow-ups with old APFM(APlaceForMom) and Care.com leads in a non-pushy manner, utilizing customized messaging and intermittent timing to maintain engagement
• Maintain a high level of responsiveness to inbound inquiries and demonstrate proactive outreach to existing leads in the company's database
• Collaborate effectively with the sales team to optimize lead management processes and improve conversion rates
• Continuously update and maintain accurate records of lead interactions and progress in the CRM system

Benefits

• Salary: $1000 - $1500 / month
• Schedule: EST