Sales Enablement Manager

Summary

Join MCG, a leading healthcare organization, as a Sales Enablement Manager and play a pivotal role in developing, managing, and optimizing sales content, tools, and training programs. You will oversee the creation and maintenance of sales materials, establish a comprehensive Sales University, and manage sales tools and technologies. This role requires strong leadership, communication, and collaboration skills, along with experience in sales enablement and training. You will work closely with various departments to ensure alignment and support sales initiatives. MCG offers a remote work environment and a comprehensive benefits package, including health insurance, retirement plans, paid time off, and parental leave. This is an exciting opportunity to make a meaningful impact on the US healthcare system.

Requirements

• At least 5 years of direct experience in sales enablement, sales operations, and/or sales training
• Experience in training and developing adult learners, including the ability to create and deliver engaging and effective training programs tailored to diverse learning styles
• Proficiency in instructional design, with experience developing educational content and materials, including e-learning modules, workshops, and sales training curricula
• Experience with sales enablement tools and platforms (e.g Allego), CRM systems (e.g., Salesforce), Learning Management Systems (LMS), and sales automation tools
• The ability to travel up to 25% of the time to Annual Kickoff, Sales onsite training, and other MCG-sponsored events is required
• Excellent presentation skills; ability to assimilate complex concepts and clearly articulate business value
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and leaders, including sales, marketing, and product development
• Strong verbal and written communication skills, with the ability to clearly convey information and ideas to various levels of stakeholders while fostering strong relationships and ensuring alignment
• Demonstrated leadership abilities, with experience in mentoring or coaching sales professionals to enhance their skills and performance

Responsibilities

• Oversee, develop, manage, and maintain a comprehensive library of sales materials, including presentations, product guides, case studies, sales scripts, and other resources
• Create, curate, and manage sales content such as presentations, product information, case studies, and sales playbooks
• Ensure that all content is current, accurate, and easily accessible to the sales team, and regularly update materials to reflect changes in products, services, and market conditions
• Monitor the usage and effectiveness of sales content and adjust as needed
• Establish and oversee the development of a Sales University by creating a structured program that offers comprehensive training and development for the sales team, including soft skills training, product knowledge, tool knowledge, process knowledge, cultural competencies, and other on-demand, self-service courses/programs
• Develop and deliver sales training programs that enhance the sales team's skills and knowledge by utilizing various training methods, including workshops, e-learning, and one-on-one coaching
• Assess the effectiveness of training programs and make necessary improvements
• Oversee the selection, implementation, and management of sales tools and technologies that enhance productivity and support the sales process
• Continuously assess and optimize the sales process to identify inefficiencies or gaps. Implement strategies and tools that improve the effectiveness and efficiency of the sales team
• Manage sales tools and platforms, such as CRM systems, ensuring the sales team effectively utilizes them and troubleshooting any issues
• Collaborate with the Marketing and Product team to ensure content is up-to-date and relevant
• Oversee the onboarding process for new sales hires, including leading the new hire academy kickoff call, participating in 30-, 60-, and 90-day check-ins, providing progress updates, scheduling signoff calls, and ensuring the completion of the new hire academy in Allego
• Manage the onboarding process for new sales hires, ensuring a smooth organizational transition
• Continuously evaluate and improve onboarding and training programs to meet the evolving needs of the sales team
• Work closely with other departments, such as Marketing, Product, and Customer Success, to ensure alignment and support for sales initiatives
• Act as a liaison between the sales team and other parts of the organization to ensure effective communication and collaboration
• Regularly communicate with sales leadership and other stakeholders to ensure alignment of enablement activities with organizational goals. Provide updates on progress, challenges, and areas for improvement
• Oversee and manage all internal communications for the sales department, including creating, updating, and distributing newsletters, announcements, and other relevant communications
• Ensure that all messaging is clear, consistent, and aligned with organizational goals, and keep the sales team informed about important updates, new resources, and ongoing initiatives
• Ensure timely and accurate dissemination of important information, such as product updates, sales strategies, and market insights
• Foster a culture of continuous learning and improvement within the Sales team

Preferred Qualifications

Experience in healthcare and/or healthcare software systems preferred

Benefits

• Remote work
• Medical, dental, vision, life, and disability insurance
• 401K retirement plan; flexible spending and health savings account
• 15 days of paid time off + additional front-loaded personal days
• 14 company-recognized holidays + paid volunteer days
• 8 weeks of paid parental leave + 10 weeks of paid bonding leave
• LGBTQ+ Health Services
• Pet insurance
• Bonus Eligible