Sojern is hiring a
Sales Enablement Specialist, Remote - United States

Summary

The job description is for a Sales Enablement Specialist role at Sojern. The position involves managing and optimizing team knowledge systems, creating training programs, collaborating with cross-functional teams, and establishing performance metrics. The requirements include a Bachelor's degree and 2+ years of experience in sales enablement or related fields.

Requirements

• Bachelor's degree in Business, Marketing, Education, Communications, or a related field
• 2+ years of experience in sales enablement, knowledge management, or a related field

Responsibilities

• Knowledge Management: Develop and maintain robust knowledge management systems, ensuring easy access to up-to-date information for sales and customer support teams
• Training Design and Delivery: Create and implement comprehensive training programs for sales and customer success teams, including onboarding, product knowledge, and continuous learning initiatives
• Content Strategy: Collaborate with Product Marketing to develop and refine training materials and sales enablement content that align with overall marketing and product strategies
• Cross-Functional Collaboration: Partner closely with sales, marketing, product, and customer success teams to identify knowledge gaps and create targeted enablement solutions
• Performance Metrics and ROI: Establish and track key performance indicators to measure the effectiveness of enablement programs and demonstrate ROI to stakeholders
• Sales Tools and Technology: Manage and optimize sales enablement tools and technologies, such as LMS platforms and content management systems
• Global Support: Collaborate with global teams to support localization of enablement content and address market-specific needs
• Continuous Improvement: Regularly assess and refine enablement programs based on feedback, performance metrics, and evolving business needs

Preferred Qualifications

• Experience in Ad-Tech, SaaS, or travel industries
• Familiarity with Salesforce CRM
• Knowledge of various training methods, including virtual training, e-learning, and hands-on workshops
• Experience with LMS platforms and e-learning tools (Showpad experience a plus)