Sales Engineer, Mid-Market

Summary

Join Samsara, a pioneer in the Connected Operations™ Cloud, and become a Sales Engineer on a diverse team modernizing essential industries with cutting-edge IoT solutions. You will contribute to a cleaner, more efficient, and productive supply chain by improving road safety, reducing fuel consumption and emissions, and providing a consolidated operations platform. Daily customer engagements involve discussions on IoT's impact on logistics, workplace safety, fleet maintenance, asset management, and regulatory compliance. As a successful Sales Engineer, you will develop a deep understanding of IoT hardware and sensors, installation strategies, data management, cloud infrastructure, and third-party system integrations. This remote opportunity is open to US-based candidates in the Pacific, Mountain, or Central Time Zones (excluding the San Francisco Bay Area). You will champion Samsara's cultural principles and become a product expert, articulating how businesses use Samsara to solve industry challenges. The role involves delivering work products, assisting installers, writing API scripts, acting as a customer consultant, and liaising between product and sales teams.

Requirements

• Bachelors’ of Science degree from a 4 year accredited university
• 2+ years experience working with customers in a pre-sales, customer success, or customer/product support capacity
• Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management
• Ability to explain complex technical concepts to non-technical audiences
• Previous experience managing hardware and/or software product evaluations
• Basic understanding of electronics and electrical systems
• Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation and control systems
• Must be located within and authorized to work in the United States

Responsibilities

• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations
• Articulate to prospects how businesses like theirs use Samsara today to solve challenges common to their industry
• Deliver the work products that get deals done.  Think discoveries, demonstrations, value assessments, proof of concept implementations, etc
• Walk installers through any scenario, explaining best practices for installing Samsara products and helping build deployment plans
• Write scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SE’s to use
• Open the door for deeper entrenchment into accounts (integration, upsell, cross sell) by becoming a consultant to your customers
• Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs

Preferred Qualifications

• Bachelors’ of Science degree or advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
• Work experience in task automation scripting and transferring data between systems using Bash, Python, JavaScript, or equivalent language
• Work experience building solutions leveraging open API’s
• Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications
• Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.)
• Consistent track record of success selling complex technical solutions through strategic sales cycles

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more