Sales Operations Intern

Summary

Join Kinsta, a top-managed WordPress hosting company, as a Sales Operations Intern for a 6-month contract. You will play a key support role, assisting with KPI monitoring, project coordination, and documentation management. This internship provides essential support to the team, contributing to streamlined processes and better outcomes. The role requires data handling and analysis skills, attention to detail, and strong communication. Kinsta offers a flexible and remote-first environment with various benefits including flexible PTO, paid parental leave, and professional development budget.

Requirements

• You are comfortable working with data to generate reports and analyze trends. Experience with Excel or Google Sheets is required
• You have ability to ensure accuracy in tracking KPIs and managing data, essential for maintaining data quality
• You have the ability to keep documents and processes well-organized. You’ll need to keep track of various projects, documentation, and enablement materials
• You can take feedback constructively and adapt quickly, learning new processes or tools as needed
• We’re looking for someone who’s genuinely excited to grow in this role and tackle new challenges
• Strong communication skills are essential

Responsibilities

• Help update and track key performance indicators (KPIs) to monitor sales process effectiveness and uncover areas for improvement
• Coordinate and support the execution of sales operations projects, such as implementing new tools or improving workflows
• Assist in maintaining and optimising CRM workflows, templates, and processes to ensure our sales team operates smoothly and efficiently
• Generate and distribute bi-monthly data cleanup reports to ensure the accuracy, reliability, and integrity of sales data
• Support the sales team by creating minor reports, analysing trends, and highlighting key insights that can drive strategic decisions
• Assist the Sales Operations Manager in distributing training materials and tracking sales team engagement with enablement plans
• Partner with the Sales Operations Manager to support onboarding new sales reps, ensuring they have the resources and knowledge needed to start strong
• Maintain and organise sales operations documents, including SOPs and process guidelines, so they’re always accessible and current

Preferred Qualifications

• Prior experience in sales, operations, or a data-related internship
• Experience with Hubspot, Jira, and Google Sheets

Benefits

• Flexible and remote-first environment
• Annual remote expense budget
• Flexible PTO
• Paid parental leave
• Annual professional development budget: available after one year with Kinsta
• Sabbatical: available after three years with Kinsta (and every three years thereafter)
• Location-specific healthcare benefits (includes vision and dental) for employees hired in the USA, UK, and Hungary
• Pension plan for employees hired in the UK, and 401k contributions for employees hired in the USA