Remote Sales Operations Manager

Summary

Join our team as a Sales Operations Manager and drive revenue and margin through effective demand planning, inventory management, purchase order execution, and trend analysis. We are looking for candidates with substantial experience in multiple roles within sales and demand planning.

Requirements

• Bachelor’s degree in business, Data Science, Supply Chain Management, or a related field
• 5+ years of experience in demand planning, supply chain management, or retail operations within the consumer products industry
• Significant experience in multiple roles within sales, demand planning, or similar fields, preferably with major UK retailers

Responsibilities

• Develop and implement strategies to enhance operational performance for assigned retail accounts, ensuring alignment with the company’s overall business objectives
• Act as the main point of contact for customer-specific needs, ensuring timely and effective communication to meet both customer and company expectations
• Regularly generate and analyze business performance reports, identify critical insights, and proactively address risks and opportunities
• Monitor and coordinate sales performance relative to promotional goals, collaborating with sales analysts to create accurate shipment and inventory forecasts
• Work closely with customer demand planning teams, the sales director/account manager, and sales analysts on forecasting, inventory management, order processing, and supply chain coordination
• Lead monthly forecasting sessions with customers and internal SharkNinja teams. Participate in the annual financial budget planning process
• Ensure high levels of forecast accuracy and attainment to fulfill commitments to both the organization and retail partners. Oversee order coordination with the supply chain, managing availability dates with customers
• Input and manage confirmed promotional plans in SFO, maintaining the promotional calendar with internal and external sales analysts
• Partner with the sales director/account manager and sales analysts to prepare customer presentations, monthly business reviews, budget reviews, and POS reports
• Develop a thorough understanding of the kitchen and floor care product categories, including consumer preferences and competitive dynamics
• Lead special projects focused on UK business growth and operational optimization
• Oversee the execution of UK product launches, ensuring alignment with customer needs and timely market introduction

Benefits

• Competitive salary and benefits package
• Opportunity to work in a vibrant and iconic location at Battersea Power Station
• Collaborative and innovative work environment
• Professional development opportunities to grow your skills and career