Salesforce Administrator

Summary

Join Addepar as a Salesforce System Administrator to manage and enhance our Salesforce instance and supporting technologies. You will utilize in-depth knowledge of the Salesforce platform, including Sales Cloud, Service Cloud, and Revenue Cloud, to implement robust solutions. Collaborate with cross-functional teams to gather requirements, translate them into technical specifications, and ensure successful project delivery. This role requires a proactive individual with expertise in Salesforce administration, APEX development, and SOQL. You will also participate in QA and UAT sessions, provide training to end-users, and act as a subject matter expert for Salesforce-related queries. The ideal candidate will have a BSc in Computer Science or equivalent experience and 5+ years of experience as a Salesforce Administrator.

Requirements

• BSc in Computer Science or demonstrated equivalent experience
• 5+ years of experience as a Salesforce Administrator
• Be familiar with the setup and maintenance of typical Salesforce metadata such as (but not limited to): Object model and schema changes
• Record types
• Salesforce platform automation Workflow Rules, Process Builders & Flows
• Apps, page layouts, etc
• Salesforce security model
• Salesforce Development (APEX, Javascript library usage, Platform Event handing)
• Strong problem-solving skills and attention to detail
• Excellent communication and interpersonal skills including the ability to present complex solutions to non-technical audiences
• Ability to work independently and as part of a team
• Eagerness to learn new technologies both on and off the Salesforce platform and how they integrate together

Responsibilities

• Utilize in-depth knowledge of the Salesforce platform, including Sales Cloud, Service Cloud, Revenue Cloud (CPQ) and other Salesforce products to implement robust solutions
• Stay current with the latest Salesforce features, and assist in the implementation of relevant updates
• Work with business stakeholders to gather requirements and confirm business goals and outcomes
• Work with Addepar’s Solution and Technical Architects to translate business requirements into detailed technical specifications and high-level design documents
• Be inquisitive! We are partners with the business. Ensure we are implementing the right solutions for the right problems
• Collaborate with business stakeholders, project managers, and development teams to ensure successful delivery of Salesforce projects
• Participate in build sprints performing both build activities and Quality Assurance testing
• Create documentation for solutions as required by Addepar’s Center of Excellence
• Ensure solutions are aligned with enterprise architecture standards and Salesforce capabilities
• Perform standard org maintenance tasks such as data loading, deduplication and other data quality tasks; user creation/ deactivation; territory assignments; minor metadata updates; etc
• Participate in QA and UAT sessions from both a planning and testing perspective
• Partner with the Sales Enablement team to provide training and support to end-users and other team members on Salesforce
• Act as a subject matter expert for Salesforce-related queries and issues

Preferred Qualifications

• Experience in the finance industry is highly desirable
• Exposure to any of the following technologies is also desirable Certinia (FinancialForce)
• Gearset
• Ironclad CLM
• Docusign
• NetSuite
• Databricks (including AI Agent)
• Looker
• ETL tools such as boomi, Informatica, Mulesoft etc
• Certifications in the following subject matter areas are considered an asset: Salesforce CPQ
• Salesforce Admin/ Advanced Admin
• Salesforce App Builder
• Salesforce Experience Cloud Consultant
• Platform Developer Level 1
• Salesforce Integration Architect
• SAFe Certification, PMI-ACP or equivalent Agile based Certification to support our Project and Program approach