Senior Business Development Executive

Summary

Join TELUS Digital as a Senior Business Development Executive to spearhead the growth of implementation services alongside Local Measure’s Engage platform and Amazon Connect. Lead go-to-market efforts, develop key partnerships within the AWS ecosystem, and drive customer success in modernizing contact centers and transforming customer experiences. This high-impact role requires leading a sales team specializing in cloud contact center technologies, building a robust sales pipeline, and exceeding revenue targets. The position offers a competitive salary, benefits, and opportunities for growth and development. The role is remote or based in major North American office locations. This is a high-impact opportunity for a sales leader passionate about cloud contact center solutions and digital transformation.

Requirements

• 7+ years of Amazon Connect sales experience
• Strong knowledge of Amazon Connect and the broader cloud contact center landscape, and, ideally, knowledge of the Local Measure / Amazon Connect value proposition
• Proven success in meeting and exceeding sales targets in complex B2B environments
• Demonstrated ability to build, lead, and motivate high-performing sales teams
• Excellent communication, presentation, and executive-level relationship-building skills
• Experience managing long and complex sales cycles, including stakeholder alignment and negotiations
• Strong analytical, strategic thinking, and problem-solving capabilities
• Bachelor's degree in Business, Marketing, Computer Science, or a related field

Responsibilities

• Lead and scale the Local Measure / Amazon Connect sales practice across target regions and industries
• Build and maintain a robust sales pipeline focused on revenue growth, customer adoption, and market expansion
• Recruit, mentor, and lead a high-performing sales team specializing in cloud contact center technologies
• Drive sales opportunities in collaboration with AWS account teams, partners, and internal stakeholders
• Develop and execute strategic sales plans that align with organizational objectives and market trends
• Present and demonstrate the value of Engage for Amazon Connect to prospects, customers, and partners
• Cultivate deep relationships with AWS and other ecosystem partners to drive joint success and co-selling opportunities
• Stay informed on industry trends, competitive offerings, and evolving customer needs in the contact center space
• Partner with marketing, product, and customer success teams to align sales efforts with broader go-to-market strategies
• Consistently meet or exceed revenue targets and performance goals

Preferred Qualifications

• Experience with Local Measure’s Engage platform or similar omnichannel customer engagement tools
• AWS certifications or a deep understanding of the AWS ecosystem
• Familiarity with contact center operations, customer service workflows, and industry best practices
• Background in partner ecosystem development and co-selling strategies
• Proficiency with CRM systems and sales enablement tools
• MBA or advanced degree in a relevant field

Benefits

• Healthcare benefits - Medical, Vision, Dental
• 401K matching
• Employee Share Purchase Plan
• Competitive PTO Policy
• Employee Assistance Program (EAP)
• Life & Disability Insurance
• Annual Performance Bonus