Saviynt is hiring a
Senior Director, Remote - United States

Summary

The Senior Director, Professional Services at Saviynt is responsible for leading the Identity Governance organization, developing key leaders, maintaining Centers of Excellence (COE), developing partnerships, creating and maintaining sales tools, managing vendor relationships, delivering professional services engagements, growing and retaining direct reports, and assisting in identifying and closing new business opportunities.

Requirements

• 7+ years of information security and/or professional services experience
• 4+ years of professional services mentoring and management experience
• Deep understanding of consulting financial metrics (utilization, profitability, revenue recognition, backlog)
• Deep understanding of Identity and Access Management; specifically, Governance, User lifecycle Management, and Identity Data Management
• Experience with leading Identity Governance solutions; Sailpoint and Saviynt
• Experience building, growing, and leading geographically diverse teams
• Experience delivering and leading professional services engagements across multiple industry verticals
• Operational experience building consulting offerings and taking them to market
• Understanding of current cybersecurity trends, threats, and pressures experienced by customer security leaders
• Self-starter with strong written and verbal communication skills
• Strong desire to grow and mentor individuals both within and outside of the Identity Governance Area

Responsibilities

• Select and develop key leaders into Managers and Senior Managers
• Develop and maintaining the Center(s) of Excellence (COE)
• Develop partnerships across other service and domain areas
• Oversee creation and maintenance of key sales tools for Identity Governance Area
• Develop and maintain key vendor and other partner relationships within Identity Governance
• Develop relationships across Solution Areas and Practices
• Develop relationships with a national, area, and regional Sales leadership
• Responsible for the overall skills and capabilities of the delivery team to maximize quality, performance, and billability
• Effectively train and equip resources to ensure alignment with customer expectations and delivery of services
• Responsible for personnel performance and escalations
• Manage a services team of over 30 team members
• Maniacal focus on client satisfaction during service delivery
• Oversee team's engagement schedule and resource utilization
• Enhance, improve, and streamline product security service line offerings
• Grow, develop, and retain direct reports
• Assist sales in identifying and closing new business opportunities
• Develop profitable services engagements that build a trusted advisor relationship with our clients. Manage key metrics for consulting. profitability, and revenue growth, customer satisfaction)