Senior Global Solution Sales Executive

Summary

Join ServiceNow's Solution Sales team as a Sr. Global Solution Sales Executive – Industry Solutions Go-to-Market, spearheading market success for Industry Businesses. This strategic sales and GTM leadership role focuses on driving growth strategy, enhancing solution sales capabilities, and orchestrating cross-functional efforts. You will leverage your expertise to drive business growth, partnering with sales, specialist sales, product, marketing, and other key stakeholders. The ideal candidate is a proven sales and GTM leader with strong collaboration, relationship-building, and intellectual curiosity skills. This role requires a combination of GTM expertise, deep product and market knowledge, and sales excellence to deliver results. You will be responsible for developing and executing growth strategies, partnering with cross-functional teams, and representing ServiceNow as a thought leader.

Requirements

• 10+ years' experience in Industry Solution sales, business development, and GTM strategy
• Proven enterprise software sales experience in a large, global, matrixed sales organization, with specialist sales experience preferred
• Demonstrated success partnering with senior product leaders to build and grow businesses
• Expert sales, industry and product knowledge related to the customer experience across the front, middle, and back office business
• Excellent communication skills with the ability to influence at all levels
• Experience presenting to large internal and external audiences, including customer and partner events
• Strong understanding of customer buying preferences, market dynamics, and key drivers to craft effective sales GTM strategies
• Consistent track record of meeting and exceeding team quotas
• Strong knowledge of sales techniques, customer interaction, and customer relations
• Proficient in forecasting, financial metrics, ROI assessment, and market insights analysis
• Proven track record of selling to large enterprise-level customers and established relationships at the C-suite level
• Strong organizational, communication, teamwork, presentation, problem-solving, and time management skills
• Experience in inspiring global, matrixed teams to follow best practices
• Self-starter with a collaborative "win as a team" approach

Responsibilities

• Develop and maintain strong relationships with key accounts, priority customers, partners, and the industry at large. Align as Executive Sponsor on key accounts. Meet Revenue targets
• Apply a business owner mindset to build and execute growth strategies in partnership with product, sales & cross-functional business partners to establish ServiceNOW as the leader in this space
• Partner with global cross-functional teams to drive growth priorities, including demand generation, sales play construction, customer events and help geo-aligned solution sales specialist teams to ensure effective adoption and execution of strategies, plays, and activities
• Earn trusted advisor status across the organization & externally through deep domain expertise and innovative thinking. Represent the Workflow in global forecast calls, quarterly product reviews, acquisition considerations, and various GTM planning activities from a sales perspective
• Analyze the business to support proactive strategy development, opportunity discovery, and get-well initiatives. Bridge market insights and intelligence to shape product pricing and packaging for GTM success; lead the field in providing product feedback and to inform the business unit roadmap
• Foster and expand the specialist sales community and culture, define enablement priorities, and ensure competitive readiness for your business
• Provide industry expertise and consultation for long-range and annual planning efforts, including growth objectives, prioritization, enablement needs, demand gen, sales incubation approaches, and other critical sales activities
• Lead and inspire a geographically dispersed, x-functional team dedicated to workflow GTM success and delivering on revenue targets
• Actively represent the portfolio in customer and partner-facing events, as well as executive briefings
• Collaborate with the ACE organization to develop GTM partners for workflow growth objectives
• Work in partnership with Global WF Leaders and BU GTM peers to develop multi-workflow strategies
• Create and execute strategies for building a healthy pipeline, driving growth, and fostering innovation

Preferred Qualifications

Global role or international experience is a plus

Benefits

Work Personas (flexible, remote, or required in office)