Senior Manager, Retail Partnerships

Summary

Join Toast's Business Development team as a Sr. Manager of Retail Partnerships and help build the partnership portfolio to support the Retail vertical (grocery stores, convenience stores, and bottle shops). You will develop and execute business development strategy, conduct market analysis, collaborate with internal teams, build business cases, lead partner conversations, monitor partnership progress, and work with product marketing teams on training and collateral. This role requires 5-10 years of experience in partnerships/business development, SaaS technology, or management consulting, along with strong analytical and interpersonal skills. The ideal candidate will be highly entrepreneurial and comfortable working in a fast-paced environment. Toast offers a competitive compensation and benefits package, including a base salary range of $136,000 - $218,000 USD, cash compensation, equity, and benefits.

Requirements

• 5-10 years experience in partnerships/business development, SaaS technology, and/or management consulting type role
• Proven ability to develop deep relationships and negotiate and close deals ranging from tactical, mid-size opportunities, to strategic, large and complex partners
• Strong analytical skills – able to evaluate opportunities from strategic, brand, financial, and operational perspectives
• Excellent interpersonal skills with the ability to think and communicate creatively and thoughtfully, with diverse technical and non-technical groups, spanning all organizational levels. Comfortable presenting to external and internal executive stakeholders
• Highly entrepreneurial and comfortable working in a fast-paced environment with the ability to thrive under minimal guidance

Responsibilities

• Develop and execute business development strategy and tactics across Toast and its products, with a focus on retail partnerships
• Conduct market analysis to develop a perspective on the current and future retail partnership landscape for the company
• Collaborate with retail product, marketing, sales, and other teams to identify and engage potential retail partners to accelerate our growth
• Build thoughtful business cases to influence partner prioritization
• Lead external partner conversations and own complex commercialization process in collaboration with finance, legal, product, sales, and marketing teams
• Monitor and report on partnership progress internally and with partners, using in-depth data and analytics
• Work closely with partners and product marketing teams to strategically deliver product training and collateral during product releases and updates

Preferred Qualifications

• Advanced degree (MBA/MS/PhD)
• Deep understanding of the retail technology space
• Strong rolodex of retail industry / CBG contacts to catalyze partnerships
• Experience sourcing retail partners

Benefits

• Competitive compensation and benefits programs
• Cash compensation (overtime, bonus/commissions if eligible)
• Equity
• Benefits
• Base salary range of $136,000 - $218,000 USD