Web Experience Manager

Summary

Join our team as a Web Experience Manager and play a key role in supporting the development, maintenance, and optimization of our organization's websites. You will collaborate with marketing, data, and technology partners to ensure web content, performance, and infrastructure align with strategic goals. This position requires hands-on experience with Drupal, web technologies, and digital strategy, along with project management skills. You will manage web development, track website performance, and research new technologies to enhance user experience. The ideal candidate is comfortable working across teams and driving results. This role offers a competitive salary and the opportunity to contribute significantly to our organization's digital presence.

Requirements

• Bachelor's degree in Web Development, Computer Science, or a related field
• 2–4 years of experience in web development, digital marketing, or a related role
• Proficiency in PHP, MySQL, and JavaScript
• Experience maintaining Drupal websites, including security, UI/UX, and API integration
• Familiarity with hosting platforms like Acquia or Pantheon
• Experience with SEO/SEM principles and web optimization techniques
• Understanding of web services and API integration
• Familiarity with cloud environments (AWS, Cloudflare) and BI/Analytics platforms (e.g., Google Analytics, Quicksight, PowerBI, Looker)
• Strong organizational and project coordination abilities
• Excellent communication and interpersonal skills
• Proven ability to work collaboratively with cross-functional teams
• Commitment to continuous learning and staying current with digital trends

Responsibilities

• Assist in the development, maintenance, and performance optimization of company websites
• Support the implementation of web strategies in partnership with stakeholders and the VP of Data Strategy
• Coordinate and maintain effective relationships with technology vendors, including Drupal development partners
• Manage web development ticketing system and oversee resolution of issues and requests
• Support web project planning, scheduling, cost tracking, and delivery coordination
• Collaborate with web team members to ensure timely and cohesive content delivery
• Monitor and report on website performance, user engagement, and conversion metrics
• Assist with website budget tracking and cost monitoring for ongoing and future projects
• Research and recommend new technologies, tools, and design trends that enhance user experience and site functionality
• Integrate Drupal with third-party APIs and systems
• Manage and configure content types, views, and taxonomy using Drupal core and templating
• Implement and maintain user roles, permissions, and workflows within the Drupal platform
• Optimize site scalability, performance, and server-side security
• Collaborate with front-end developers and designers to connect back-end functionality to user-facing elements
• Troubleshoot, debug, and resolve website issues reported by internal stakeholders or users